Keyauni Goins
Arlington,TX
Summary
Organized and efficient Administrator supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
4
4
years of professional experience
Work History
Front Desk Administrator
The Fort Worth Club
10.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained personnel records and updated internal databases to support document management.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Security Assistant
Allied Univeral
04.2023 - 11.2024
- Wrote detailed reports of all security breaches and investigations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Site Supervisor
Securitas Security Services USA
02.2022 - 03.2023
- Wrote and submitted daily reports on security team operations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed team schedules to provide effective security coverage for building needs.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Trained security workers on site-specified procedures.
Education
Associate of Applied Science - X-ray Technician
Northlake Dallas College
Irving, TX05-2027
High School Diploma -
Mansfield Timberview High School
Arlington06-2020
Skills
- File organization
- Revenue management
- Guest check-in and check-out
- Calendar management
- Administrative skills
- Document management
- Problem-solving skills
- Customer service management
- Hospitality services
- Scheduling coordination
Timeline
Front Desk Administrator
The Fort Worth Club
10.2024 - Current
Security Assistant
Allied Univeral
04.2023 - 11.2024
Security Site Supervisor
Securitas Security Services USA
02.2022 - 03.2023
Associate of Applied Science - X-ray Technician
Northlake Dallas College
High School Diploma -
Mansfield Timberview High School
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