Summary
Overview
Work History
Education
Skills
Timeline
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Keyera Clayton

Memphis,TN

Summary

Recognized for enhancing customer satisfaction through timely deliveries and adept problem-solving. Strong teamwork skills and a clean driving record complement my commitment to safety and attention to detail in fast-paced environments.

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Delivery Driver

DoorDash
04.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.

Assembly Line Worker

Brother International Corporation
06.2022 - 04.2024
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Followed protocols to enhance protection and maintain safe work environment.

Customer Service Representative

Connexion Point
03.2021 - 04.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Warehouse Worker

Barret
11.2020 - 03.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Education

Diploma -

Fairley Hight School
Memphis, TN
05.2014

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Clean driving record
  • Delivery scheduling
  • Client relationship management

Timeline

Assembly Line Worker

Brother International Corporation
06.2022 - 04.2024

Delivery Driver

DoorDash
04.2022 - Current

Customer Service Representative

Connexion Point
03.2021 - 04.2022

Warehouse Worker

Barret
11.2020 - 03.2021

Diploma -

Fairley Hight School

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Keyera Clayton