Keyerra Lawrie
Wichita
Summary
Self-motivated Operations Manager with 6 years of experience leading and mentoring teams to optimize operational efficiency and drive substantial revenue growth. Skilled in project management, strategic planning, and fostering a cohesive team environment, ensuring enhanced customer satisfaction and competitive market positioning. Committed to leveraging industry insights and collaborative strategies for continued business expansion.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Operations Manager
Lucky Strike Ent
Wichita
07.2025 - Current
- Oversaw daily operations and ensured smooth workflow across all departments.
- Managed inventory control systems to track stock levels and orders.
- Coordinated staff schedules to optimize resource allocation and productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
MANAGER
Bubbas 33
Wichita
03.2019 - 03.2025
- Lead and mentor staff at Bubbas 33, optimising operational efficiency. Implement strategic initiatives resulting in substantial revenue growth and enhanced customer satisfaction.
- Foster a cohesive team environment at Bubbas 33, promoting open communication and shared goals. Collaborate with staff to enhance service quality and operational efficiency.
- Develop long-term strategies for Bubbas 33's growth and market positioning. Anticipate industry trends and customer preferences to maintain competitive edge and drive business expansion.
- Supervised daily operations to maintain high service standards and efficiency.
REAL ESTATE AGENT
Keller Williams
Wichita
01.2023 - 01.2025
- Closed high-value property deals, leveraging market insights to match clients with ideal homes. Cultivated a robust network, driving referrals and repeat business.
- Exceeded sales targets consistently, implementing innovative marketing strategies to showcase properties effectively. Negotiated favourable terms for clients.
- Fostered strong relationships with clients, colleagues, and industry partners. Facilitated smooth transactions through effective communication and teamwork.
LEAD HOST
Old Chicago
Wichita
07.2022 - 12.2024
- Led host team, optimising guest seating and flow. Streamlined reservation system, reducing wait times. Trained new hosts, enhancing customer service standards.
- Managed front-of-house operations, boosting table turnover rate. Implemented efficient seating strategies, maximising restaurant capacity. Resolved guest concerns promptly.
- Coordinated with kitchen and wait staff to ensure smooth service. Developed team-building initiatives, improving staff morale and cooperation. Facilitated communication between departments.
- Maintained meticulous reservation records, ensuring accurate guest management. Oversaw cleanliness and presentation of entrance area. Monitored and updated wait time estimates regularly.
Education
ASSOCIATES - BUSINESS ADMINISTRATION
WSU TECH
Wichita Northeast Magnet High School
Bel Air , KSSkills
- Project Management
- Team Building
- Customer Engagement
- Conflict Resolution
- Strategic Planning
- Inventory management
- Staff scheduling
Timeline
Operations Manager
Lucky Strike Ent
07.2025 - Current
REAL ESTATE AGENT
Keller Williams
01.2023 - 01.2025
LEAD HOST
Old Chicago
07.2022 - 12.2024
MANAGER
Bubbas 33
03.2019 - 03.2025
ASSOCIATES - BUSINESS ADMINISTRATION
WSU TECH
Wichita Northeast Magnet High School