Keyiana Richardson
Summary
Organized Environmental services with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
Atrium Health Wake Baptist
10.2023 - Current
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
Cashier
Walmart
05.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Order Selector
QVC Distribution Center
10.2015 - 01.2022
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Reduced delivery delays by promptly assembling customer orders in a timely manner.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
Crew Member
Wendy's Restaurant
08.2012 - 09.2015
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Rocky Mount High School
Rocky Mount, NC06.2012
Skills
- Infection Control
- Commercial Equipment Operations
- Cleaning and Sanitizing
- Hazardous Chemical Training
- Vacuuming and Sweeping
- Sorting and Washing Laundry
- Chemical Mixing
- Cleaning and Sanitation
Certification
Career Readiness Certificate
Timeline
Environmental Services Housekeeper
Atrium Health Wake Baptist
10.2023 - Current
Cashier
Walmart
05.2023 - 09.2023
Order Selector
QVC Distribution Center
10.2015 - 01.2022
Crew Member
Wendy's Restaurant
08.2012 - 09.2015
High School Diploma -
Rocky Mount High School
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