Summary
Overview
Work History
Education
Skills
Software
Timeline
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Keyira Jones

Keyira Jones

Human Services
Chicago,Illinois

Summary

Keyira Jones is an agent of change with over seven years of professional experience as a social service provider to those facing medical marginalization. Keyira has a demonstrated history of excelling when it comes to service administration and community/behavioral health engagement. An organized and dependable candidate, successful at managing Contact multiple priorities with a positive attitude, Keyira would be an asset to any human services team.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

HR Office Aide

UIC
Chicago, IL
09.2012 - 09.2015

Key Tasks:

  • Managed HR dept clerical duties including inventory, errands, filing, organizing, copying, scanning, faxing and phone/e-mail professionalism
  • Developed and maintained spreadsheets in Microsoft Excel to track and chart information such as Employee Leave Accruals and usage
  • Initiated and organized formal hiring requests and new hire paperwork; conducted exit interviews and other HR overflow tasks as needed assessments

Social Services Resource Intern

Chicago Women's AIDs Project
Chicago, IL
01.2016 - 05.2016

Key Tasks:

  • Intake/Program Psychosocial Assessments
  • Treatment Planning
  • Linkage Agreements/Community Partnerships

Front Desk Receptionist

Enlivant Senior Living
Chicago, IL
05.2016 - 06.2017

Key Tasks:

  • Supported the residents and the family members of residents of over 230 assisted living communities across the nation
  • Provided administrative assistance to all field and office employees (eg
  • Ordering business cards/name badges, setting up conference call lines, etc.)
  • Managed the facility needs of the corporate office
  • Handled overflow tasks from various departments (detailing bills for accounts payable, handling shipments for accounts receivable, updating forms for human resources, etc.), 8-16 hrs/wk)

Supportive Services Specialist (Case Manager)

University of Chicago, CCHE
Chicago, IL
05.2016 - 06.2017

Key Tasks:

  • Provided case management to monthly caseload of 40-80 clients wishing to engage in HIV/PrEP care (including but not limited to: psycho-education, crisis intervention, motivational interviewing, insurance navigation, appointment scheduling, identifying and addressing barriers to LTC/retention in care, and attending visits with clients.)
  • Managed national linkage to care phone line and produced routine reports or data visualizations for quarterly updates on Chicago PrEPline calls
  • Staffed community center’s weekly drop in to provide resource counseling, and other linkage to care services
  • Specialized in trauma informed data collection/crisis intervention, mandated reported at community cultural events, party/nightclubs/ outreach, festival's, conferences, forums, etc.)

Research Specialist, Research Specialist II (Administrator)

University of Chicago, CCHE
Chicago, IL
06.2017 - 08.2020

Key Tasks:

  • Staffed over 6 multisite qualitative/quantitative randomized control trials as team lead
  • Developed digital databases and filing systems or survey instruments as needed to implement biweekly quality assurance checks with staff and evaluate program; presented results at monthly national site meetings with principle investigators
  • Coordinated quarterly outreach events/forums with community members and/or stakeholders

Clinical Research Coordinator (Administrator)

University Of Chicago, CCHE
Chicago, IL
06.2017 - 01.2022

Key Tasks:

  • Supervised, coordinated, and staffed 3-4 concurrent qualitative or quantitative projects from start through delivery by prioritizing needs and delegating assignments.
  • Coordinated with PIs to determine research priorities, timelines, and develop research logic models and/or pre-implementation plans for multi institute and interdisciplinary teams
  • Developed direct service trainings, manuals, and databases to ensure fidelity to complex research participation requirements, safe social behavioral intervention delivery and tracked follow-up/dosage.
  • Facilitated research center's community engagement and community alliances through stakeholder and developing partner linkage agreements
  • Ensured compliance of research activities with institutional, state, and federal regulatory policies, procedures, directives and mandates for human subjects research;

Nephrology Social Worker. Intern

University Of Chicago Medical Center
Chicago, IL
10.2017 - 10.2018

Key tasks:

  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Developed and Conducted CQI research project for clinicians, Presented clinical documentation and observations to interdisciplinary team.

Quality Assurance Intern

AMITA Health Housing & Health Alliance, Alexian Brothers Housing
Chicago, IL
09.2018 - 05.2019

Key Tasks:

  • Utilization Review
  • Program Quality Monitoring
  • Focus Groups
  • Clinical

Quality Assurance Intern

University Of Chicago, CCHE
Chicago, IL
06.2019 - 03.2020

Key Tasks:

  • Program Needs Assessment
  • Expenditure Tracking
  • SOP Templates

Behavioral Health Consultant

PCC Wellness
Chicago, IL
04.2022 - 08.2022

Key Tasks:

Behavioral health IOP intake, crisis intervention/safety planning, brief individual therapy, family counseling, wellness planning, support pt symptom management, grief counseling, palliative counseling, treatment planning, termination, patient health advocacy, mandated reporting, occupational therapy referrals, groupwork, early intervention referral, scheduling, psychoeducation, skill building, coaching, linkage to community care, clinical interviewing and assessment, electronic medical record management, collect and create worksheets and therapeutic tools to support behavioral modification and pt psychoeducation

Medical Social Consultant

UI Health
Chicago, IL
07.2022 - 10.2022

Key Tasks:

Discharge planning wellness planning; crisis intervention/safety planning; groupwork; Mental health consultation/warm hand offs, behavioral health intake, crisis intervention/safety planning, brief individual therapy, family counseling, support pt symptom management, grief counseling, palliative counseling, treatment planning, termination, palliative counseling clinical interviewing and assessment, electronic medical record management, psychoeducation, mandated reporting

Social Behavioral Health Research Consultant

Crown Family School of Social Work
Chicago, IL
06.2022 - 09.2022

Key Tasks:

Motivational interviewing; training in support planning; training in qualitative interviewing; training in psychosocial assessment; training in research methods; training in data collection; training in psychoeducation; training in resource counseling

Education

Bachelor of Arts - Applied Psychology

University of Illinois At Chicago
Chicago, IL
09.2017 - 05.2020

Master of Arts - Social Service Administration

University of Chicago
Chicago, IL
09.2017 - 06.2020

Skills

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Software

EPIC

Athena

Apricot Solutions

Data Champs

STATA/SPSS

REDCAP

Dedoose

NVivo

Doximity

Excel

Timeline

Medical Social Consultant

UI Health
07.2022 - 10.2022

Social Behavioral Health Research Consultant

Crown Family School of Social Work
06.2022 - 09.2022

Behavioral Health Consultant

PCC Wellness
04.2022 - 08.2022

Quality Assurance Intern

University Of Chicago, CCHE
06.2019 - 03.2020

Quality Assurance Intern

AMITA Health Housing & Health Alliance, Alexian Brothers Housing
09.2018 - 05.2019

Nephrology Social Worker. Intern

University Of Chicago Medical Center
10.2017 - 10.2018

Master of Arts - Social Service Administration

University of Chicago
09.2017 - 06.2020

Bachelor of Arts - Applied Psychology

University of Illinois At Chicago
09.2017 - 05.2020

Clinical Research Coordinator (Administrator)

University Of Chicago, CCHE
06.2017 - 01.2022

Research Specialist, Research Specialist II (Administrator)

University of Chicago, CCHE
06.2017 - 08.2020

Front Desk Receptionist

Enlivant Senior Living
05.2016 - 06.2017

Supportive Services Specialist (Case Manager)

University of Chicago, CCHE
05.2016 - 06.2017

Social Services Resource Intern

Chicago Women's AIDs Project
01.2016 - 05.2016

HR Office Aide

UIC
09.2012 - 09.2015
Keyira JonesHuman Services