Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keyishua Porter

Fayetteville,NC

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Recruiter

Hilton
04.2023 - 10.2023
  • Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
  • Streamlined recruitment processes for increased efficiency and improved candidate experience.
  • Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
  • Implemented innovative recruiting techniques to attract top talent in a competitive market.

Catering Coordinator

The Roosevelt New Orleans, A Waldorf Astoria Hotel
03.2022 - 01.2023
  • Provided the Directors of Sales and Marketing, Event, and Catering with administrative and clerical support, including word-processing, typing, e-mailing, filing, data entry, copying, and answering telephones.
  • Assist with preparing and processing of individual contracts.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Coordinated 33 Holiday Teas with an average of 350 attendees per seating.

Guest Service Agent

The Roosevelt New Orleans, A Waldorf Astoria Hotel
07.2021 - 03.2022
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
  • Oversaw fast-paced front desk operations and guests needs at busy facility.
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution.

Education

Master of Science - Hospitality Management

University of New Orleans
New Orleans, LA
12.2023

Bachelor of Science - Marketing

University of New Orleans
New Orleans, LA
05.2022

Skills

  • Talent Acquisition
  • Talent management
  • Project Management
  • Guest Satisfaction
  • Detail Oriented
  • Time Management
  • Multitasking
  • Problem-solving aptitude

Certification

CHIA - Certification in Hotel Industry Analytics

Google Ads Display

Google Shopping Ads

Google Ads Search

Google Ads Video

Timeline

Recruiter

Hilton
04.2023 - 10.2023

Catering Coordinator

The Roosevelt New Orleans, A Waldorf Astoria Hotel
03.2022 - 01.2023

Guest Service Agent

The Roosevelt New Orleans, A Waldorf Astoria Hotel
07.2021 - 03.2022

Master of Science - Hospitality Management

University of New Orleans

Bachelor of Science - Marketing

University of New Orleans

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Keyishua Porter