Keyla Bates
Yonkers,NY
Summary
Dedicated and adaptable professional with a proactive attitude and a strong ability to learn quickly. Possessing a strong work ethic and effective communication skills, eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Case Manager
Westhab Inc
Yonkers, NY
11.2024 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Driver
Westhab Inc
Yonkers , New York
11.2023 - Current
- Transporting families to appointments safely.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Adhered to company policies and procedures related to safety and security standards.
Companion Caregiver
Visiting Angles
White Plains, New York
01.2023 - Current
- Accompanied clients on walks outdoors for exercise and fresh air.
- Cared for pets belonging to the elderly client if needed.
- Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
Election Poll Worker
Westchester County Board of Elections
White Plains, New York
11.2007 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Monitored polling area to ensure that only eligible voters were allowed to cast their votes.
- Maintained order at the polling station, addressing any issues or complaints from voters or poll workers as needed.
- Verified voter eligibility through checking identification and confirming registration information.
- Educated new poll workers on proper procedures for handling elections.
- Distributed ballots to voters, ensuring they were given the correct ballot type.
- Inspected voting machines before polls opened, verifying that all necessary equipment was present and functioning properly.
School Monitor
Greenburgh Graham U.F.S.D
Hastings-on-Hudson , New York
09.2017 - 06.2022
- Supervised student activities to ensure compliance with school rules and regulations.
- Communicated effectively with parents regarding their children's behavior or academic performance.
- Maintained order in the cafeteria by ensuring that all students were following proper etiquette and guidelines.
- Reported incidents or violations of school policy to administration immediately upon observation.
- Accompanied classes on field trips as needed while ensuring adherence to all safety protocols.
Receptionist
Greenburgh Graham U.F.S.D
Hastings-on-Hudson , New York
09.2012 - 06.2017
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Life Skills Paraprofessional
S.A.I.L FERNCLIFF
Yonkers, New York
05.2005 - 02.2010
- Organized recreational activities designed to enhance life skills development.
- Instructed participants on basic computer literacy and internet safety.
- Utilized crisis intervention techniques when necessary to deescalate situations.
- Supervised daily activities of assigned clients, ensuring their safety and well-being.
Education
BBA - Business Administration
The College of Westchester
White Plains, NY06-2022
Skills
- Valid Driver's License
- Transportation
- Safety Protocols
- Clean Driving Record
Timeline
Case Manager
Westhab Inc
11.2024 - Current
Driver
Westhab Inc
11.2023 - Current
Companion Caregiver
Visiting Angles
01.2023 - Current
School Monitor
Greenburgh Graham U.F.S.D
09.2017 - 06.2022
Receptionist
Greenburgh Graham U.F.S.D
09.2012 - 06.2017
Election Poll Worker
Westchester County Board of Elections
11.2007 - Current
Life Skills Paraprofessional
S.A.I.L FERNCLIFF
05.2005 - 02.2010
BBA - Business Administration
The College of Westchester