Keylee Glass
Snyder,TX
Summary
Proactive Administrative Assistant with extensive experience in office administration, customer service, and data entry. Expertise in managing multi-line phone systems, maintaining confidentiality, and delivering exceptional support to staff and visitors. Strong skills in Microsoft Office, file organization, and fostering positive relationships to enhance office efficiency.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
ATS Pipeline and Construction
2024.01 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Secretary
Roby CISD
2018.07 - 2020.05
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
Paraprofessional
Snyder ISD
2015.08 - 2018.05
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Education
Trade - Cosmetology
Howard College
Big Spring, TX05.2022
High School Diploma -
Ira ISD
Ira05.2014
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Outlook
- File Organization
- Computer Proficiency
Timeline
Administrative Assistant
ATS Pipeline and Construction
2024.01 - Current
Office Secretary
Roby CISD
2018.07 - 2020.05
Paraprofessional
Snyder ISD
2015.08 - 2018.05
Trade - Cosmetology
Howard College
High School Diploma -
Ira ISD
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