I enjoy gardening and baking, but my main interests is animals, I love aquatic animals like sharks, jellyfish, eels, etc I have currently 5 aquariums, 3 cats, 1 dog, and a parrot
Keylie Koenig
Fort Lauderdale
Summary
Dynamic Sales Technician with expertise in customer relationship building, strategic planning, and efficient time management. Proven track record of enhancing service delivery and driving sales through effective upselling strategies.
Overview
3
3
years of professional experience
Work History
Animal/Sales Technician
Exotic Aquatic
Fort Lauderdale, FL
04.2023 - Current
- Cared for aquatic animals in store by performing water changes and feeding. Supported animal health with algae scraping and medicating. Monitored compatibility of animals and conducted water tests for parameters like pH, nitrate, and salinity.
- Advised customers on aquarium selection and installation processes to enrich their aquatic environments.
- Delivered informative presentations to enhance understanding of chemical processes and proper care for specific animals.
- Assisted in maintaining cleanliness of store by dusting, sweeping, and mopping surfaces. Supported daily store operations through routine cleaning tasks. Performed general cleaning duties to ensure a tidy shopping environment.
- Trained new staff on operational procedures and product knowledge, and general aquatic animal knowledge.
- Implemented process improvements for service delivery, increasing efficiency in technician workflows.
- Provided technical support to customers, resolving inquiries related to aquatic systems and equipment.
- Conducted product demonstrations, showcasing features and benefits of aquatic supplies and services.
- Collaborated with team members to maintain inventory levels, ensuring availability of essential products.
- Stayed updated on industry trends and competitor offerings, positioning our products as superior alternatives in the marketplace.
- Provided valuable input during product development stages, contributing to successful launches and increased market share.
- Implemented effective upselling strategies by identifying additional product needs among existing clientele base.
Education
High School Diploma -
Fort Lauderdale High
Fort Lauderdale, FL05-2027
Skills
- Sales strategies
- Customer service
- Time management
- Customer relationship building
- Product and service knowledge
- Complex Problem-solving
- Strategic planning
Interests
Timeline
Animal/Sales Technician
Exotic Aquatic
04.2023 - Current
High School Diploma -
Fort Lauderdale High