Keyon Cummings
Houston,TX
Summary
Motivated professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Hopdoddy Burger Bar
07.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lifeguard
Six Flags Splash Town
05.2021 - 08.2021
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Bachelor of Science - Nursing
University of Houston - Downtown
Houston, TX05.2026
Bachelor of Science - Nursing
Texas State University
San Marcos, TX05.2023
Skills
- Strong Work Ethic
- Guest Relations Management
- Quality Control
- Exceptional customer service
Timeline
Server/Bartender
Hopdoddy Burger Bar
07.2022 - Current
Lifeguard
Six Flags Splash Town
05.2021 - 08.2021
Bachelor of Science - Nursing
University of Houston - Downtown
Bachelor of Science - Nursing
Texas State University
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