Keyon Freeman
Lovejoy,US
Summary
Directed team operations as a lead dispatcher, optimizing delivery processes and enhancing service reliability. Oversaw inventory management in warehouse environments, implementing strategies to improve workflow efficiency. Led case management initiatives to resolve client challenges and deliver customized support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead/Dispatcher
On Time Accurate Delivery Inc.
05.2024 - Current
- Led team to enhance operational workflows, improving project delivery timelines.
- Mentored junior staff, fostering skill development and promoting knowledge sharing.
- Streamlined communication channels, increasing team collaboration and efficiency.
- Implemented quality control measures, ensuring adherence to company standards.
Delivery Specialist
OTAD: On Time Accurate Delivery Inc. (Amazon DSP)
06.2020 - 05.2024
- Drive a delivery van on highways and residential areas in order to deliver packages; abiding by all transportation laws and traffic standards
- Review, sort, stack and load packages on the vehicle; ensure that all items are scanned and processed prior to departure
- Process deliveries with a handheld electronic device accurately and manages delivery progress
Warehouse Associate
Ryder Distribution
01.2020 - 03.2020
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Organize warehouse space
- Receive, unload and place incoming inventory items
- Abide by all company safety and hygiene regulations
Banquet Set-up
Sea Island Resorts
04.2018 - 01.2020
- To setup hotel function areas as directed
- Perform physical assistance including lifting and moving heavy objects
- Promote the sea island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures
Package Handler
UPS
09.2018 - 01.2020
- Load packages into delivery trucks
- Adhere to company safe package handling standards at all times
- Always follow proper postal routing guidelines
- Operate mechanical equipment to move larger package shipments
Case Manager
BRUNSWICK JOB CORPS CENTER
08.2016 - 04.2018
- Case manage and provide counseling services to young adults ages16-24
- Information, interventions, and referrals
- Develop and maintain educational records and program documentation according to company and Department of Labor standards (assessments, educational plans, verification and progress notes, termination summaries, etc.)
- Communicate and coordinate with other departments to maintain a successful career path
- Complete documentation for all clients attending group sessions
Education
Bachelors of Science - Health & Human Performance
ALBANY STATE UNIVERSITY
Albany, GA12.2015
Diploma - undefined
BRUNSWICK HIGH SCHOOL
Brunswick, GA05.2011
Skills
- Case Management
- Warehouse experience
- Computer skills
- Delivery driver experience
- Multitasking
- Leadership
Certification
Driver's License
DOT Certified
Timeline
Team Lead/Dispatcher
On Time Accurate Delivery Inc.
05.2024 - Current
Delivery Specialist
OTAD: On Time Accurate Delivery Inc. (Amazon DSP)
06.2020 - 05.2024
Warehouse Associate
Ryder Distribution
01.2020 - 03.2020
Package Handler
UPS
09.2018 - 01.2020
Banquet Set-up
Sea Island Resorts
04.2018 - 01.2020
Case Manager
BRUNSWICK JOB CORPS CENTER
08.2016 - 04.2018
Bachelors of Science - Health & Human Performance
ALBANY STATE UNIVERSITY
Diploma - undefined
BRUNSWICK HIGH SCHOOL