Keyonia Mitchell
Bulverde
Summary
Dynamic Medical Coding and Billing Specialist with expertise in ICD-10-CM and CPT coding. Proven track record in reducing billing errors and enhancing patient satisfaction through exceptional customer service and strict adherence to HIPAA compliance. A reliable team player committed to optimizing healthcare reimbursement processes.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Coding and Billing Specialist
Advanced Women Center
01.2025 - 03.2025
- Externship
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
Certified Nursing Assistant
Clipboard Health
06.2021 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Traveling Certified Nursing Assistant
Shiftkey
10.2019 - 09.2023
- Collaborated with fellow CNAs to develop efficient care routines that maximized productivity while maintaining a high standard of care in each facility visited during travels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted nursing staff by performing routine tasks such as taking vital signs, administering medication, and updating medical records for increased efficiency.
Sales Associate
Journeys Shoes
05.2018 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
CBCS Certification - Medical Billing And Coding
Southern Careers Institute
TX02-2025
Skills
- HIPAA compliance
- Reliable team player
- CPT coding
- ICD-10 proficiency
- Medical record review
- Insurance coding (ICD-9 and CPT)
- Procedural coding
- Medical terminology expertise
- Medical coding guidelines
- Claims processing
- Medical abbreviations
- Diagnostic coding
- Payment posting
- Medical coding certification
- Patient confidentiality
- Healthcare reimbursement
Certification
- Certified Billing and Coding Specialist (CBCS)- National HealthCareer Association
- Certified Nursing Assistant (CNA)
- OSHA Certified
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Medical Coding and Billing Specialist
Advanced Women Center
01.2025 - 03.2025
Certified Nursing Assistant
Clipboard Health
06.2021 - Current
Traveling Certified Nursing Assistant
Shiftkey
10.2019 - 09.2023
Sales Associate
Journeys Shoes
05.2018 - 05.2019
CBCS Certification - Medical Billing And Coding
Southern Careers Institute
Similar Profiles
Brandy RobertsBrandy Roberts
Medical Assistant at Advanced Women CenterMedical Assistant at Advanced Women Center
Amy JeffreysAmy Jeffreys
Practice Liaison at Fort Jesse Imaging Center & Gale Keeran Center For WomenPractice Liaison at Fort Jesse Imaging Center & Gale Keeran Center For Women
LINDSAY HAZZANLINDSAY HAZZAN
Senior Intern at Center for the Advancement of Women in Communication at Rowan UniversitySenior Intern at Center for the Advancement of Women in Communication at Rowan University