Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Keyonis Williams

Denham Springs,LA

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

Academy Sports and Outdoors
09.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.

Manager

Urban Air Adventure Park
05.2020 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Membership Ambassador

Urban Air Adventure Park
05.2020 - 08.2021
  • Trained new staff on organizational policies, procedures, and best practices related to membership management and customer service.
  • Increased awareness about membership benefits through strategic outreach efforts, leading to higher levels of member engagement.
  • Supported the growth of the organization by continuously improving membership offerings based on feedback gathered from members.
  • Monitored trends in membership engagement data, identifying areas for improvement and implementing necessary changes to enhance member experiences.
  • Promoted a welcoming atmosphere for all visitors, creating an inclusive environment that encouraged participation in events and activities offered by the organization.
  • Collaborated with team members to develop new strategies for attracting potential members and enhancing overall member experience.

Team Lead

Urban Air Adventure Park
08.2018 - 05.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Bachelor of Science - Computer Science

Southern University And A&M College
Baton Rouge, LA
12-2026

High School Diploma -

Denham Springs High School
Denham Springs
05-2021

Skills

  • Training and mentoring
  • Complaint resolution
  • Social media expertise
  • Multitasking
  • Team building
  • Audit reporting
  • Problem-solving abilities
  • Team Leadership
  • Reliability
  • Professionalism
  • Problem-solving aptitude
  • Sales expertise

Certification

  • Microsoft Office Specialist (MOS) Certification

Languages

English
Native or Bilingual

Interests

  • Virtual Reality
  • Video Gaming
  • I like working with my hands and fixing things
  • Coding and Programming
  • Interior Design
  • Participate in Basketball and Track, as recreational activities to maintain physical fitness
  • Fashion and Style
  • I enjoy cooking for friends and family gatherings
  • I have a passion for photography and editing photos

Timeline

Team Member

Academy Sports and Outdoors
09.2023 - Current

Manager

Urban Air Adventure Park
05.2020 - 10.2023

Membership Ambassador

Urban Air Adventure Park
05.2020 - 08.2021

Team Lead

Urban Air Adventure Park
08.2018 - 05.2020
  • Microsoft Office Specialist (MOS) Certification

Bachelor of Science - Computer Science

Southern University And A&M College

High School Diploma -

Denham Springs High School

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Keyonis Williams