Keyonna Gholston
Syracuse,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, efficient problem solving adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
House Director
OPWDD
Syracuse , NY
07.2024 - Current
- Assisted Direct Support Professionals in developing and implementing individualized plans for clients.
- Monitored staff performance to ensure compliance with policies, procedures, and standards of care.
- Created a positive work environment through effective communication techniques.
- Provided guidance, direction, and mentorship to direct support professionals.
- Scheduled client services and activities according to individual needs.
- Provided feedback and coaching on job-related issues to direct support professionals.
- Maintained accurate records of client progress towards goals.
Assistant House Director
OPWDD
Syracuse, NY
06.2023 - 07.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Assisted individuals in learning and developing new skills.
- Assisted with hands on training for new hires, implementing OPWDD guidelines policies and procedures.
Direct Support Assistant
OPWDD
Syracuse, NY
10.2015 - 06.2023
- Maintained detailed records of services performed on clients.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Transported clients to doctor's appointments and errands.
- Built strong and trusting rapport with clients and loved ones.
Education
High School Diploma -
Corcoran High School
Syracuse, NY06-2001
Skills
- Team leadership
- Managing team performance
- Direct management and coordination of care coordinators
- Problem solving
- Processing biweekly employee payroll
- Microsoft suite
- Maintaining monthly staff schedules
- Knowledge of state regulations
Timeline
House Director
OPWDD
07.2024 - Current
Assistant House Director
OPWDD
06.2023 - 07.2024
Direct Support Assistant
OPWDD
10.2015 - 06.2023
High School Diploma -
Corcoran High School