KEYONTAY EARL
Racine,WI
Summary
A seasoned professional with a proven track record in customer service and delivery efficiency, notably with Uber. Expertise in compassionate client care and adept in forklift operation, I excel in creating safe environments and enhancing client satisfaction. Achieved high passenger ratings through meticulous vehicle maintenance and superior service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
In Home Caregiver
ILIFE
Racine, WI
07.2024 - Current
- Providing personal care for client.
- Provide transportation to appointments.
- Assist with personal and medical care needs.
- Picked up groceries, prescriptions and other items for clients.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Created a safe environment for the client by removing hazards from their living area.
In Home Caregiver
GT Independence
Racine, US
05.2023 - 07.2024
- Providing personal care for client.
- Provide transportation to appointments.
- Assist with personal and medical care needs.
- Picked up groceries, prescriptions and other items for clients.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Created a safe environment for the client by removing hazards from their living area.
Rideshare Driver
Self Employed Uber/Lyft
Milwaukee, WI
07.2022 - 06.2024
- Provided excellent customer service, including assistance with luggage and answering queries about the local area.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Managed efficient routes using GPS technology to minimize delays and maximize customer satisfaction.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
- Cleaned vehicle regularly to maintain professional appearance.
Service Specialist
Ecolab
Milwaukee, WI
01.2022 - 07.2022
- Provide pest control services to customers in a commercial setting
- Document/report writing
- Drive company vehicle to and from customers locations
- Provided excellent customer service to Customers and answered inquiries regarding services, products, and prices.
- Responded promptly to customers' concerns and coordinated swift resolutions to handle service issues.
- Ensured compliance with applicable laws, regulations, safety standards, and internal policies and procedures when providing service.
Material Handler/Forklift Operator
Charter Manufacturing
Saukville, WI
08.2021 - 11.2021
- Operate a power industrial truck in a warehouse setting.
- Transport steel coils throughout the facility to required locations.
- Used digital database to keep records of units and stock moved.
- Managed work area cleanliness by following company guidelines for organization.
Logistics Service Representative
Medspeed
Milwaukee, WI
04.2018 - 07.2021
- Deliver pharmaceuticals and other required medical supplies to assigned customers.
- Operate company vehicles and other assigned equipment.
- Sort, load, and unload vehicles in a warehouse setting with team members.
- Face-to-face communication with customers.
Delivery Driver
Courier Distribution Systems
Milwaukee, WI
11.2017 - 04.2018
- Deliver Amazon parcels to residential and commercial customers.
- Operate the company vehicle and other assigned equipment.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Sort, load, and unload assigned delivery vehicles.
- Face-to-face communication with customers.
Rideshare Driver
Uber
Milwaukee, WI
01.2016 - 11.2017
- Provided excellent customer service, including assistance with luggage and answering queries about the local area.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Managed efficient routes using GPS technology to minimize delays and maximize customer satisfaction.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
- Cleaned vehicle regularly to maintain professional appearance.
Medical Equipment Technician
The Employer Group
Pewaukee, WI
09.2015 - 05.2016
- Clean and process (test) oxygen equipment in a warehouse setting.
- Fill the oxygen tanks.
- Performed preventative maintenance, troubleshooting, and repairs on medical equipment.
- Shipping and receiving.
- Data entry duties.
- Face-to-face and telecommunication interactions with customers.
Delivery Driver
Diamond Freight Systems
Saint Francis, WI
04.2015 - 09.2015
- Deliver and retrieve materials to and from residential and commercial customers.
- Assembled deliveries as needed.
- Drive company vehicles throughout Wisconsin, Illinois, and Minnesota.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Face-to-face and telecommunication interactions with customers.
Service Professional
Batzner Pest Management
New Berlin, WI
06.2012 - 03.2015
- Provide pest control services to customers in residential settings.
- Operate company vehicles and other assigned equipment.
- Report writing and detailed documentation of completed work.
- Worked closely with customers to resolve their concerns.
Education
High school diploma -
Washington Park High School
Racine, WI06.2000
Skills
- Customer service
- Pest control
- Delivery driver
- Forklift
- Warehouse
- Compassionate client care
- Emotional companionship
- Client safety and first aid
- Home safety assessment
- Grocery shopping
- Transportation services
Certification
Pesticide Applicator's License, Driver's License, Class D, 007.1 Applicator Certified, 02/01/22, 02/01/27
Timeline
In Home Caregiver
ILIFE
07.2024 - Current
In Home Caregiver
GT Independence
05.2023 - 07.2024
Rideshare Driver
Self Employed Uber/Lyft
07.2022 - 06.2024
Service Specialist
Ecolab
01.2022 - 07.2022
Material Handler/Forklift Operator
Charter Manufacturing
08.2021 - 11.2021
Logistics Service Representative
Medspeed
04.2018 - 07.2021
Delivery Driver
Courier Distribution Systems
11.2017 - 04.2018
Rideshare Driver
Uber
01.2016 - 11.2017
Medical Equipment Technician
The Employer Group
09.2015 - 05.2016
Delivery Driver
Diamond Freight Systems
04.2015 - 09.2015
Service Professional
Batzner Pest Management
06.2012 - 03.2015
High school diploma -
Washington Park High School
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