Keyosha Lartigue
Houston,TX
Summary
Dedicated and results-driven professional with extensive experience in sales and customer relationship management. Skilled in developing strategic sales plans, fostering relationships, and driving business growth. Seeking to leverage transferrable skills and expertise to excel in the Event Sales Manager role and contribute to the continued success of the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
First Choice Management Group
Lake Charles, LA
02.2022 - 02.2024
- Streamlined administrative processes associated with leasing operations, ensuring accurate data entry into CRM databases. ·
- Planned and executed community events for residents and prospects, created and promoted event marketing materials on social media platforms for increased visibility and engagement.
- Utilized strong active listening and open-ended questioning skills to close prospects and increase occupancy rates by 78%.
Server
L'auberge Casino and Resort
Lake Charles, LA
09.2018 - 06.2021
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server
Golden Nugget Hotel & Casino
Lake Charles, LA
05.2015 - 08.2018
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Associate of Arts - Graphic Design
Bryan University
Tempe, AZ09-2023
Skills
- Customer Relationship Management
- Strong Communication Skills
- Time Management
- Problem-Solving
- Sales and Negotiation
- Event Planning
- Team Collaboration
- Adaptability
Certification
- UX/UI Design Certification
Affiliations
- Website Design
- Book Reading
- Gaming
- Drawing
- Painting
References
References available upon request.
Timeline
Assistant Manager
First Choice Management Group
02.2022 - 02.2024
Server
L'auberge Casino and Resort
09.2018 - 06.2021
Server
Golden Nugget Hotel & Casino
05.2015 - 08.2018
Associate of Arts - Graphic Design
Bryan University
- UX/UI Design Certification
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