Keyra Hepworth

Sales Associate

Bath & Body Works

Twin Falls, ID

09.2023 - Current

Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Collected payments and provided accurate change.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Trained new team members in cash register operation, stock procedures, and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Developed promotional strategies to increase sales volume.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Suggested ideas for improving store operations and increasing profits.
Handled customer complaints in a professional manner.
Processed credit card transactions quickly and securely.
Organized stockroom shelves according to size, color or style.
Attended weekly team meetings to review performance goals and objectives.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Helped customers find specific products, answered questions, and offered product advice.