Keyri De Haro
Tacoma,WA
Summary
Experienced bilingual professional with a strong background in HR and customer service. With 2 years of HR experience and 5 years in customer service, skilled in areas such as employee relations, onboarding, and training. Primary focus is on delivering excellent service and efficiently resolving issues. Recognized for exceptional communication and organizational skills, with a proven ability to foster positive work environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Time away from work
Stay At Home Mom
09.2023 - Current
- Financial Management: Managed household budget and finances, demonstrating strong numerical and budgeting skills
- Time Management and Organization: Coordinated daily schedules for the family, ensuring smooth operation of household activities, trips, extra-curricular activities and sports, and medical and academic appointments
- Helped grow family business, advertising, scheduling projects, invoicing
- Self-motivated, with a strong sense of personal responsibility.
Associate Support Department Supervisor
The Home Depot
09.2021 - 08.2023
- Create associate schedules.
- Help with staffing, orientation, and training.
- Ensure associates are well-trained and developed.
- Cross-train team members to enhance flexibility and coverage.
- Provide direct support to the store leadership team.
- Assist with timely completion of hourly performance reviews and support the Store Manager in hourly succession planning.
- Coordinate service and recognition awards.
- Responsible for ensuring that hourly HR records are properly sent to the HRSC.
- Handle more than 30 calls and emails from new possible candidates.
Customer Service
The Home Depot
09.2016 - 09.2021
- Providing excellent customer service and building positive relationships.
- Ensuring accuracy and confidentiality of customer data.
- Updating customer information in the company's database.
- Answered over 100 calls assisting customer with inquiries about product or redirecting to different departments.
- Delivered exemplary customer service to customers and colleagues.
Education
Associate - Architectural Technology
Lake Washington Institute of Technology
Kirkland, WA06.2024
Skills
- Human Resources Management
- Conflict Management
- Succession Planning
- Talent Acquisition
- Employee Orientation
Certification
- Mechanical Design Technology: AutoCAD, 06/22- Present
- Architectural Technology- Revit, 06/22-Present
Languages
Spanish
Native or Bilingual
Timeline
Time away from work
Stay At Home Mom
09.2023 - Current
Associate Support Department Supervisor
The Home Depot
09.2021 - 08.2023
Customer Service
The Home Depot
09.2016 - 09.2021
Associate - Architectural Technology
Lake Washington Institute of Technology
Similar Profiles
Laura SliwickiLaura Sliwicki
Home Manager at Stay At Home Mom - Home ManagerHome Manager at Stay At Home Mom - Home Manager
Chloe BateyChloe Batey
Stay At Home Mom at Stay At Home MomStay At Home Mom at Stay At Home Mom
Ashlyn HernandezAshlyn Hernandez
House Manager at Stay At Home MomHouse Manager at Stay At Home Mom