Keysha McFarland
Atlanta,GA
Summary
Dynamic Business Assistant with a proven track record at Heartland Dental, enhancing operational efficiency through effective patient management and streamlined processes. Skilled in inventory management and insurance verification, I excel in multitasking within fast-paced environments while fostering strong patient rapport. Committed to delivering exceptional service and supporting financial operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Business Assistant
Heartland Dental
09.2025 - Current
- Coordinated daily scheduling for dental practitioners and staff, enhancing operational efficiency.
- Assisted in patient communication, ensuring timely responses to inquiries and appointment confirmations.
- Managed inventory of dental supplies, maintaining adequate stock levels and reducing waste.
- Supported financial operations by processing invoices and tracking expenses accurately.
Dental Assistant
Heartland Dental
08.2024 - Current
- Assisted in patient preparation for dental procedures, ensuring comfort and understanding of treatment plans.
- Sterilized instruments and maintained cleanliness of treatment areas to uphold infection control standards.
- Supported dentists during procedures by efficiently passing instruments and anticipating needs.
- Managed patient records using digital systems, enhancing accuracy and accessibility of information.
Education
Associate in Dental - Dental
Medix Medical
Smyrna, GA06-1996
High School Diploma -
Dodge County High School
Eastman05-1992
Skills
- Daily team updates
- Enhancing patient rapport
- Effective patient management
- Streamlined patient intake and exit processes
- Client payment follow-up
- End-of-day reporting
- Ability to multitask in a busy environment
- Insurance verification
- Manage appointment confirmations
Certification
- EFDA Certified
Timeline
Business Assistant
Heartland Dental
09.2025 - Current
Dental Assistant
Heartland Dental
08.2024 - Current
Associate in Dental - Dental
Medix Medical
High School Diploma -
Dodge County High School