Keyshawn Pendergrass
Brooklyn,NY
Summary
Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements.
Overview
1
1
year of professional experience
Work History
Manager Trainee
Taco Bell
Brooklyn, NY
08.2023 - Current
- Explained services and products to customers in friendly and engaging way.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
Line Manager
Board Of Elections In The City Of New York
Ocean Hill Community Center Bklyn NY
11.2022 - 11.2023
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Line Manager
Board Of Elections In The City Of New York
Brooklyn, NY
06.2023 - 06.2023
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Line Manager
Board Of Elections In The City Of New York
Prince Joshua Avitto Community Center
06.2023 - 06.2023
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NY06.2012
Skills
- Purchasing and Planning
- Task Delegation
- Workflow Coordination
Affiliations
55TH Assembly district club
Timeline
Manager Trainee
Taco Bell
08.2023 - Current
Line Manager
Board Of Elections In The City Of New York
06.2023 - 06.2023
Line Manager
Board Of Elections In The City Of New York
06.2023 - 06.2023
Line Manager
Board Of Elections In The City Of New York
11.2022 - 11.2023
High School Diploma -
Boys And Girls High School