Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Keyshawn Pendergrass

Brooklyn,NY

Summary

Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements.

Overview

1
1
year of professional experience

Work History

Manager Trainee

Taco Bell
08.2023 - Current
  • Explained services and products to customers in friendly and engaging way.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Resolved escalated concerns using professionalism and understanding of facets of issue.

Line Manager

Board Of Elections In The City Of New York
11.2022 - 11.2023
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.

Line Manager

Board Of Elections In The City Of New York
06.2023 - 06.2023
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.

Line Manager

Board Of Elections In The City Of New York
06.2023 - 06.2023
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.

Education

High School Diploma -

Boys And Girls High School
Brooklyn, NY
06.2012

Skills

  • Purchasing and Planning
  • Task Delegation
  • Workflow Coordination

Affiliations

55TH Assembly district club

Timeline

Manager Trainee

Taco Bell
08.2023 - Current

Line Manager

Board Of Elections In The City Of New York
06.2023 - 06.2023

Line Manager

Board Of Elections In The City Of New York
06.2023 - 06.2023

Line Manager

Board Of Elections In The City Of New York
11.2022 - 11.2023

High School Diploma -

Boys And Girls High School
Keyshawn Pendergrass