Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Keyshawn Scott

San Bernardino,CA

Summary

Dynamic professional with a robust background in hospitality and logistics, demonstrated at Shakey's Pizza Parlor and Amazon. Excelled in enhancing guest experiences and streamlining operations, showcasing strong teamwork and operational standards. Proven track record in improving cleanliness and food safety, contributing to significant customer satisfaction and efficiency improvements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Shakey's Pizza Parlor
Redlands, CA
02.2023 - Current
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Provided quality customer service with a friendly attitude.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers and provided menus.
  • Operated kitchen equipment safely and efficiently.
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained safe food handling practices to prevent germ spread.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Assisted in taking customer orders and providing recommendations.
  • Bussed, cleared, and reset tables as needed throughout shift.
  • Packaged and bagged cooked food and prepared items.
  • Operated dishwasher following safety guidelines for cleaning dishes properly.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Assembled and served meals according to specific guest requirements.
  • Maintained clean and organized work area at all times.

Warehouse Worker

Amazon
San Bernardino, CA
02.2022 - 12.2022
  • Read orders to verify attributes and quantities of merchandise.
  • Utilized hand-held scanners to track inventory and locate products.
  • Assisted in loading and unloading of delivery trucks.
  • Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
  • Communicated effectively with team members regarding order status updates.

Warehouse Worker

Khols Warehouse
San Bernardino, CA
07.2021 - 10.2022
  • Maintained stock levels in accordance with company policies.
  • Processed returns of defective merchandise as required.
  • Stamped price tags on merchandise, referring to official price lists.
  • Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Tracked outgoing orders to provide shipping status to customers.
  • Monitored product quality, reporting problems to mitigate safety issues and improve processes.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.

Education

High School Diploma -

San Andreas High
San Bernardino, CA
06-2022

Skills

  • Verbal and written communication
  • Operational standards
  • Food safety measures
  • Production leadership
  • Customer interaction
  • Cleaning and sanitizing
  • Strong teamwork
  • Food presentation
  • Taking orders
  • Table service
  • Cross-training
  • Proper equipment operation
  • Food preparation
  • Cash handling expertise

Certification

  • Food handlers card
  • Employee of the month

References

  • Selena Banales (909-528-1533)
  • Rockey Murphy (909-758-2025)
  • Martel Ugo (909-793-5993)

Timeline

Restaurant Team Member

Shakey's Pizza Parlor
02.2023 - Current

Warehouse Worker

Amazon
02.2022 - 12.2022

Warehouse Worker

Khols Warehouse
07.2021 - 10.2022
  • Food handlers card
  • Employee of the month

High School Diploma -

San Andreas High
Keyshawn Scott