Keyshawn Tate
Columbus,MS
Summary
Dynamic Driver Manager with a proven track record in optimizing delivery logistics, enhancing customer satisfaction, and ensuring safety compliance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Driver Manager
Papa Johns
Columbus, MS
03.2024 - Current
- Managed daily operations of delivery logistics to ensure timely service.
- Coordinated with drivers to optimize routes and improve efficiency.
- Oversaw driver performance and implemented training programs for skill enhancement.
- Analyzed delivery metrics to identify areas for process improvement.
- Developed scheduling strategies to align workforce availability with demand fluctuations.
- Facilitated communication between management and drivers to resolve issues promptly.
- Led initiatives aimed at enhancing customer satisfaction through improved service delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
Candle Maker
Grassroots Candle Company
Columbus, MS
02.2021 - 03.2024
- Operated candle-making equipment to produce high-quality products efficiently.
- Developed custom fragrances and color blends for diverse customer preferences.
- Conducted quality control checks to ensure consistency and adherence to standards.
- Mentored new team members on production techniques and safety protocols.
- Maintained a clean and organized workspace compliant with health and safety regulations.
- Developed signature scents for candles, offering a diverse and enticing product range to attract new customers.
- Cleaned jars, scraped floors and performed other general cleaning duties.
- Retrieved and transported material and supplies to and from work area and locations.
- Provided exceptional customer service by addressing inquiries promptly and courteously while sharing expert knowledge about different candle options.
Education
High School Diploma -
Columbus High School
Columbus, MS05-2018
Skills
- Customer service
- Strong leadership qualities
- Empathy and patience
- Active listening
- Safety procedures
- Team building
- Driver scheduling
- Safety compliance awareness
- Driver training proficiency
- Employee scheduling
- Time management proficiency
- Strong leadership
- Multitasking
- Daily operations management
- Order picking and processing
- Heavy lifting
- Material handling
Timeline
Driver Manager
Papa Johns
03.2024 - Current
Candle Maker
Grassroots Candle Company
02.2021 - 03.2024
High School Diploma -
Columbus High School