Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyshia Keal

Beaumont,TX

Summary

Dynamic professional with extensive experience in retail and medical billing, including a proven track record at Skechers USA. Adept in team leadership and conflict resolution, I excel in cash handling and compliance, ensuring operational excellence and customer satisfaction. Committed to driving results and enhancing team performance in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Assistant Store Manager

Skechers USA Retail, LLC
Beaumont, TX
01.2018 - Current
  • Supervise and support a team of 6 to 12 employees, ensuring strong customer service and store performance
  • Assist with hiring, training, and coaching employees to meet sales and operational goals
  • Manage cash handling procedures including opening and closing registers, reconciling discrepancies, and preparing bank deposits
  • Resolve escalated customer concerns quickly and professionally
  • Support merchandising, inventory organization, and store presentation

Medical Billing Specialist

Synergy Billing Service
Beaumont, TX
01.2001 - 01.2025
  • Process and submit 300+ medical insurance claims weekly while ensuring compliance with billing regulations
  • Verify patient demographics and insurance eligibility to ensure accurate billing
  • Investigate and resolve denied or unpaid claims by working with insurance providers
  • Maintain knowledge of ICD-10 and CPT coding systems
  • Maintain strict HIPAA compliance when handling patient information
  • Resolve billing discrepancies and manage high volumes of billing inquiries

Assistant Manager

Rue21
Beaumont, TX
01.2016 - 01.2017
  • Supervised a team of 6–12 employees while supporting daily store operations
  • Assisted with employee training, scheduling support, and staff accountability
  • Prepared daily deposits and maintained register accuracy
  • Maintained store merchandising standards and assisted with inventory organization

Education

High School Diploma -

Abraham Lincoln High School
Port Arthur, TX

Skills

  • Team Leadership
  • Retail Operations Management
  • Customer Service & Conflict Resolution
  • Cash Handling & Deposits
  • Medical Billing & Insurance Verification
  • ICD-10 & CPT Coding Knowledge
  • Microsoft Word & Excel
  • Data Entry & Records Management

Timeline

Assistant Store Manager

Skechers USA Retail, LLC
01.2018 - Current

Assistant Manager

Rue21
01.2016 - 01.2017

Medical Billing Specialist

Synergy Billing Service
01.2001 - 01.2025

High School Diploma -

Abraham Lincoln High School
Keyshia Keal