
Energetic and dependable retail professional with 4+ years of customer-facing experience in fast-paced environments. Skilled in sales support, customer engagement, merchandising, cash handling, and inventory control. Known for building positive customer relationships, promoting products, and supporting team goals while maintaining store standards. Ready to contribute to Hibbett Sports commitment to exceptional service and brand excellence.
• Demonstrated strong teamwork and reliability in a fast-paced, high volume environment
• Maintained accuracy, organization, and efficiency while handling time-sensitive materials
• Operated equipment safely and followed strict procedures and performance standards
• Supported customer inquiries and service expectations
• Engaged customers to understand needs and recommend appropriate products and promotions
• Supported sales goals by educating customers on pricing, specials, and services
• Handled high-volume transactions while maintaining accuracy and speed
• Resolved customer concerns professionally to ensure satisfaction and repeat business
• Confirmed order fulfillment and addressed delivery issues when needed
• Delivered friendly, knowledgeable customer service by assisting shoppers with product selection and store navigation
• Processed cash, credit, and debit transactions accurately using POS systems
• Maintained sales floor standards through stocking, merchandising, and recovery
• Monitored inventory levels and reported discrepancies to management
• Followed loss prevention and safety policies to protect company assets
• Assisted with unloading trucks and organizing merchandise efficiently
Customer engagement and sales support
Retail merchandising and stocking
Cash handling and POS systems
Product knowledge and upselling
Team collaboration
Inventory control
Loss prevention awareness
Communication and interpersonal skills
Time management
Fast-paced retail environment