Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyuanna Shelton

Strong,AR

Summary

Energetic and dependable retail professional with 4+ years of customer-facing experience in fast-paced environments. Skilled in sales support, customer engagement, merchandising, cash handling, and inventory control. Known for building positive customer relationships, promoting products, and supporting team goals while maintaining store standards. Ready to contribute to Hibbett Sports commitment to exceptional service and brand excellence.

Overview

5
5
years of professional experience

Work History

Mail Handler

United States Postal Service, USPS
Little Rock, AR
11.2022 - 12.2024

• Demonstrated strong teamwork and reliability in a fast-paced, high volume environment

• Maintained accuracy, organization, and efficiency while handling time-sensitive materials

• Operated equipment safely and followed strict procedures and performance standards

• Supported customer inquiries and service expectations

Customer Service Cashier

Home Depot
Eldorado, Ar
01.2021 - 12.2021

• Engaged customers to understand needs and recommend appropriate products and promotions

• Supported sales goals by educating customers on pricing, specials, and services

• Handled high-volume transactions while maintaining accuracy and speed

• Resolved customer concerns professionally to ensure satisfaction and repeat business

• Confirmed order fulfillment and addressed delivery issues when needed

Retail Associate

Walmart
Arkadelphia, AR
01.2020 - 01.2021

• Delivered friendly, knowledgeable customer service by assisting shoppers with product selection and store navigation

• Processed cash, credit, and debit transactions accurately using POS systems

• Maintained sales floor standards through stocking, merchandising, and recovery

• Monitored inventory levels and reported discrepancies to management

• Followed loss prevention and safety policies to protect company assets

• Assisted with unloading trucks and organizing merchandise efficiently

Education

High School Diploma -

Strong High School
Strong, AR

Skills

    Customer engagement and sales support

    Retail merchandising and stocking

    Cash handling and POS systems

    Product knowledge and upselling

    Team collaboration

    Inventory control

    Loss prevention awareness

    Communication and interpersonal skills

    Time management

    Fast-paced retail environment

Timeline

Mail Handler

United States Postal Service, USPS
11.2022 - 12.2024

Customer Service Cashier

Home Depot
01.2021 - 12.2021

Retail Associate

Walmart
01.2020 - 01.2021

High School Diploma -

Strong High School