Keyundra Clements
Biology Student
Statesboro,GA
Summary
Skilled Pharmacy Technician offering [Number] years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Pharmacy Technician
Walmart
Statesboro, GA
03.2019 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reviewed and verified customer information and insurance provider information.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked automated medication dispensing equipment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier
Dollar General
Statesboro, GA
09.2018 - 02.2019
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cashier
Bi-Lo
Vidalia, GA
03.2017 - 07.2018
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
SUBWAY®Restaurants
Lumber City, GA
01.2016 - 02.2017
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
Associate of Science - Biology
Georgia Southern University
Statesboro, GA 08.2020 - Current
Skills
Prepare bubble packs
FDA Drug Safety Guidelines
Assisting pharmacists
Timeline
Associate of Science - Biology
Georgia Southern University
08.2020 - Current
Pharmacy Technician
Walmart
03.2019 - Current
Cashier
Dollar General
09.2018 - 02.2019
Cashier
Bi-Lo
03.2017 - 07.2018
Cashier
SUBWAY®Restaurants
01.2016 - 02.2017