Keyundra Randle

• Collected and documented vital signs for nursing home residents during provider visits.

• Scheduled follow-up appointments and coordinated ongoing patient care.

• Processed prescription refill requests in accordance with provider instructions and office protocols.

• Assisted the provider during nursing home rounds to support efficient patient evaluations and continuity of care.

• Collected and processed laboratory specimens for testing.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Collected samples from patients for laboratory testing purposes.
• Cleaned and maintained medical equipment following procedures and standards.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Handled cash transactions accurately, balancing the register at the end of each shift.
• Greeted customers warmly and made them feel welcome.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Assisted with scheduling appointments for clients and visitors.

• Serves patients by greeting them, scheduling appointments, answering phones, communicating with nurses/doctors
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Verified visitors' identification cards before allowing access to the building.

• Company Overview: El Dorado, Arkansas
• Verifies patients by reading patient identification.
• Obtains blood specimens by performing venipunctures and fingersticks.
• El Dorado, Arkansas

• Handled phone and email communications with customers.
• Worked with customers and product teams to resolve customer issues.
• Kept detailed and accurate records of all calls and customer complaints.
• Provided basic tech support to customers.

• Certified Medical Assistant