Keyunna Everett

As a food server I provide a nice and friendly environment for customers , getting orders down correctly and out to customers in a timely manner. while ensuring customers are enjoying there visit

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Remained calm and professional in stressful circumstances and effectively diffused tense situations
• Demonstrated excellent communication skills in resolving product and consumer complaints
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor
• Asked probing questions to determine service needs and accurately input information into electronic systems
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.

• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints
• Educated customers on special pricing opportunities and company offerings
• Met and exceeded productivity targets by handling every interaction with top-notch customer service
• Assisted customers with making payments or establishing payment plans to bring accounts current
• Upheld quality control policies and procedures to increase customer satisfaction
• Addressed inquiries, resolved customer issues and managed customer relations.