Leobardo Gallegos
Spring,TX
Summary
Proven professional with experience in the US Military, adept in managing high-pressure situations and ensuring safety through effective communication and decision-making. Skilled in multitasking and teamwork. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Food Server
Dennys Diner
11.2017 - 12.2018
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Air Traffic Controller
US Army
02.2020 - 02.2023
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Maintained up-to-date knowledge on evolving aviation regulations and guidelines, ensuring full compliance in all air traffic control operations.
- Collaborated with fellow controllers to troubleshoot issues, ensuring prompt resolution of conflicts or system failures.
- Documented air traffic activity to enable tracking history and maintain accurate records.
- Used radar and radio communications to accurately identify and monitor air traffic.
- Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
Air Traffic Controller
US Army
02.2023 - 07.2024
Education
Klein Oak High School
Spring, TX05.2019
Skills
- Professionalism
- Continuous Improvement
- Time management abilities
- Problem-solving abilities
- Decision-Making
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Air Traffic Controller
US Army
02.2023 - 07.2024
Air Traffic Controller
US Army
02.2020 - 02.2023
Food Server
Dennys Diner
11.2017 - 12.2018
Klein Oak High School