KEYUNNA NEELY
Brown Missionary Baptist Church
Southaven,MS
1
Certification
7
years of professional experience
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Compassionate care professional skilled in providing daily living assistance as well as planning and executing engaging activities. Committed to providing a safe and comfortable environment for clients, while maintaining their independence and dignity. Proven ability to liaise with families and health care professionals to ensure optimal care for clients.
Work History
DSP Cargiver
3 Years 10 Months- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Coordinated medical appointments, errands, and social events.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Prepared meals according to client dietary requirements.
- Transported client to doctor’s office and essential errands.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Checked patients’ pulse, temperature, and respiration.
- Drove motor vehicles to transport clients to physicians’ offices or outings.
Receptionist Administrator
3 Years- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Transmitted information and documents to customers via computer and mail.
- Maintained office and faculty supplies to keep optimum stock on hand.
- Provided typing, word processing, and clerical support and assisted with special projects.
- Answered questions about organization and provided callers with address, directions, and other information.
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Managed front-desk communications, greeted visitors, and directed inquiries with professionalism and care.
- Coordinated church calendars, scheduled meetings, and resolved appointment conflicts for ministry staff.
Cycle Counter
8 Months- Documented quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files.
- Sorted products and materials into predetermined sequences for display, packing, shipping, or storage.
- Operated scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
- Counted and estimated quantities of materials, parts, or products received or shipped.
- Communicated with customers and vendors to exchange information regarding products, materials and services.
Sales Associate
11 Months- I’ve had to work the register, stock, and assist other departments.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Tracked customer data and created sales reports, using data to identify opportunities and improve sales.
- Operated cash register and POS to process sales transactions and handle payments.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Helped customers find and select products.
- Supported loss prevention by helping identify theft.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted with training and mentoring new team members.
- Team Lead
Education
College Degree - Cosmetology
High School Diploma
High
Skills
Receptionist
Inventory
Sales
Assistant Manager Experience
Supervising Experience
Inventory Control
Materials Handling
Enrollment
Appointment Booking
Call Handling
Running Errands
Calendar Maintenance
Customer Inquiries
Reminder Calls
Cash Management
Documentation and Recordkeeping
Records Preparation
Microsoft Office
Call Transfers
Greeting and Seating Clients
Call Answering and Routing
Compassionate Client Care
Collecting Medical Specimens
Mobility Support
First Aid and Safety
Vital Signs Management
Meal Planning and Preparation
Diet and Nutrition
Health and Safety Requirements
Charting and Documentation
First Aid Certification
Monitor Vital Signs
Ability to Lift
Caregiver
Personal Information
Title: CAREGIVER/RECEPTIONIST
Certification
CPR
Timeline
Receptionist Administrator
Brown Missionary Baptist Church
10.2023 - CurrentRead More
DSP Cargiver
Sevita Health
12.2022 - CurrentRead More
Cycle Counter
Millstone Medical Outsourcing
11.2020 - 07.2021Read More
Sales Associate
Walmart
09.2019 - 08.2020Read More
Hernando High School
High School Diploma
Read More
Delta Technical College
College Degree from Cosmetology
Read More