Keyuntay Bell

Performed high volume tasks such as answering the phone while packaging fresh/ready made orders.

Maintained a clean work station such as the drink, sauce, and soup/salad areas.

Delivered fully packaged orders to customers either in house near the To-Go area or outside in the Curbside Pick Up spots in all types of weather.

Clocked in at 6 AM to prep food and assist the cook.

Served food to students and staff during breakfast and lunch.

Cleaned the serving line, washed dishes, deep cleaned the kitchen.

Scheduled appointments for customers based on their availability while providing detailed information about products and services to clients.

Called prospects who submitted an entry form to ask qualifying questions. Then I pitched the vacation giveaway package so that I could schedule a day/time for the client to attend an in person presentation where they receive the vacation package.

Developed and maintained relationships with clients while performing administrtive tasks such as filling out paperwork and uploading client information into the database.

Utilized CRM software to manage client data and sales activities effeciently. (Google Docs and Vanilla Soft).

Assisted customers in selecting the right life insurance coverage for their needs while developing and maintaining a professional relation with clients to ensure customer satifisfaction. (This included building rapport and having friendly conversations to boost their confidence in making a purchase).

Sold life insurance policies via telephone (with the assistance of a supervsior) from home using a CRM and Laptop.

I stocked service areas with clean dishware and utensils then proceeded to inspect all dishes for cleanliness before restocking them on shelves.

Delivered food items promptly and couteously while providing excellent customer service to ensure customer satisfaction.

I also successfully managed different tasks simultaneously while providing quality and friendly service.

Drove safely in all weather conditions such as raina and extreme heat.

I provided excellent customer servics by communicating with customers to ensure they could recieve their order. This included answering questions about products being delivered and services being recieved at the primary locations.

My services also included resolving customer complaints in a professional manner while maintaining positive relationships with clients.

Assisted customers with their luggage to and from their vehicles when needed.

Maintained cleanliness of all areas used for valet operations such as the closet, driveways and parking lots. (Includes placing cones in the correct spots to prevent accidents).

Responded to customer inquires regarding directions, events, and restuarants while retrieving car keys so I could park their vehicle.

Worked with the team to park vehicles in the garage and retrieve keys so the customer's vehicle could be returned damage free upon request/departure.

I responded effeciently to guest inquires and complaints while taking orders from customers in a timely but acquirate manner.

Operated POS terminals to input orders, split bills and calculate totals while providing exceptional customer service.

I also greated guests, answered questions and reccomended specials (such as wine sampling) to increase profits.

Worked with the team to ensure that the salad bar, soup bar, and drink stations stayed clean.

I monitored exists at the George R Brown Convention Center, performed bag checks at the Toyota Center while patroling property grounds and keeping an eye out for any suspicious activity.

Couldn't complete school because of work. Will go back to taking the classes online so I can finish in the future.

Dual credit student that took Pre-AP and AP classes who is now enrolled at Houston City College. I have a copy of my Highschool transcript to prove it.