Summary
Overview
Work History
Education
Skills
Languages
License
References
Timeline
Generic

Kezia George

Bedford,TX

Summary

Dependable Volunteer practiced supporting library operations and providing personable service to library patrons. Skilled in processing check-in and check-out transactions, collecting past-due fines, and providing accurate and updated information regarding library services. Self-motivated and resourceful problem-solver with 2 years of clerical experience, including expertise in customer dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

American Eagle Outfitters, Inc
Hurst, TX
07.2024 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Computed purchases and received and processed cash or credit payment.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Handled customer complaints in a professional manner.
  • Handled returns and exchanges according to company policies.
  • Answered incoming telephone calls to provide store, products and services information.

Library Volunteer

Bedford Public Library
Bedford, United States
06.2023 - 08.2023
  • Returned discarded materials promptly to stacks in correct locations
  • Resolved patrons' technical problems by troubleshooting computers and devices
  • Performed basic administrative tasks such as answering phones, photocopying, and filing
  • Helped keep facility clean and well-organized for patrons
  • Organized shelves and maintained proper order of books according to Dewey Decimal System
  • Collaborated with librarians to develop new programs and displays that promote reading and learning
  • Directed library patrons to specific areas to locate requested books and periodicals
  • Checked incoming and outgoing books for damage to note in system
  • Supported librarians in managing reserved materials for patron use
  • Language: Spanish Conversational, Malayalam Conversational

Education

Diploma -

LD Bell High School
Hurst, United States
05.2024

Skills

  • Problem Solving
  • Administrative Operations
  • Telephone Call Reception
  • Management
  • Interpersonal Skills
  • Filing Skills
  • Photocopying Skills
  • Knowledge of Hygiene
  • Coordination Skills
  • Receptivity
  • Clothing Care and Cleaning
  • Shop Fitting
  • Time Management
  • Leadership
  • Computer Literacy
  • Customer Service
  • Customer Relationship Management

Languages

  • Spanish, Conversational
  • Malayalam, Conversational

License

- pharmacy tech

References

References available upon request.

Timeline

Sales Associate

American Eagle Outfitters, Inc
07.2024 - Current

Library Volunteer

Bedford Public Library
06.2023 - 08.2023

Diploma -

LD Bell High School

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Kezia George