Keziah Chambers
Wildamar,CA
Summary
Accomplished Leader focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Leader
Raising Cane's Restaurants
12.2021 - Current
- Identified team weak points and implemented corrective actions to resolve concerns..
- New hire processing.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Obtained and maintained training restaurant status.
- Responsible for forecasting and scheduling.
Shift Manager
Raising Cane's Restaurants
08.2019 - 12.2021
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Promoted a positive work environment through open communication and constructive feedback.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Coached crew members to optimize performance and motivate toward more efficient work.
Crew Member
Raising Cane's Restaurants
07.2018 - 08.2019
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
Shift Leader
Golden Corral Buffet and Grill
05.2017 - 07.2018
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
Associate of Science - Business Administration
Mt. San Antonio College
Walnut, CASkills
- Team leadership
- Recruitment and hiring
- Strategic planning
- Motivating teams
- Performance management
- Goal oriented
- Customer service
Timeline
Assistant Restaurant Leader
Raising Cane's Restaurants
12.2021 - Current
Shift Manager
Raising Cane's Restaurants
08.2019 - 12.2021
Crew Member
Raising Cane's Restaurants
07.2018 - 08.2019
Shift Leader
Golden Corral Buffet and Grill
05.2017 - 07.2018
Associate of Science - Business Administration
Mt. San Antonio College
Similar Profiles
Mariah McQuirterMariah McQuirter
Crew Member Trainer at Raising Cane's RestaurantsCrew Member Trainer at Raising Cane's Restaurants
Caleb JohnsonCaleb Johnson
Team Member at Raising Cane's RestaurantsTeam Member at Raising Cane's Restaurants
Sienna MongeSienna Monge
Team Member at Raising Cane's RestaurantsTeam Member at Raising Cane's Restaurants
Jaeda-Lee GrahamJaeda-Lee Graham
Crew Member at Raising Cane's RestaurantsCrew Member at Raising Cane's Restaurants
Taylor JacksonTaylor Jackson
Server at PlantaServer at Planta