Karissa Farquhar
Administrative Assistant
Madison,WI
Summary
Developed skills in compensation analysis and business administration within fast-paced corporate environment, seeking to transition into new field. Proficient in data analysis and strategic planning, with focus on equitable pay practices. Eager to leverage transferrable skills to drive success in new role.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Regulatory Compensation Specialist
Fairway Independent Mortgage Corporation
Madison, Wisconsin
04.2022 - 09.2023
- Collaborated with branch manager's directly to generate loan originator's compensation plans via email, phone or Microsoft Teams
- Ensured compensation plans were compliant
- Drafted compensation plans
- Answered loan originator's compensation questions or concerns
- Collaborated with payroll directly to ensure correct pay for loan originator's
- Directed compensation plan audits
- Maintained email and file organization
- Assisted the HR department directly to generate offer letters for potential new hire candidates
- Collaborated with recruiters, branch managers, and potential candidates to collect all information necessary to generate offer letter
- Drafted offer letters, sent offer letters, and checked candidate new hire progress via iCIMS program
Legal Administrative Assistant
Fairway Independent Mortgage Corporation
Madison, Wisconsin
09.2021 - 04.2022
- Assisted regulatory compensation specialists daily
- Performed clerical duties
- Implemented compensation plans via DocuSign
- Executed signed compensation plans
- Communicated directly with loan originator's to ensure compensation plans were signed in a timely manner
- Managed compensation plan audits
- Maintained email and file organization
Patient Access Representative
UW Hospital and Clinics
Madison, Wisconsin
02.2019 - 09.2019
- Checked patients in for appointments via the Epic system
- Verified patient demographics and insurance information
- Verified insurance eligibility
- Directed/aided with transporting patients to correct clinic
- Promoted kiosk use
- Performed other clerical duties
- Maintained station organization
- Counted cash bag at beginning/end of shift
- Contacted patients via phone regarding necessary referral paperwork and information
- Executed and contributed to work queues within the Epic system
- Received and initiated referrals and pre-authorizations into patients charts within the Epic system
Hostess and Server
HuHot Mongolian Grill
Madison, Wisconsin
08.2016 - 09.2018
- Performed excellent customer service
- Answered phones, seated guests and booked reservations
- Served guests food and drinks (including wine and alcohol)
- Ran transactions through POS register system
- Managed opening and closing duties and performed side work
- Assisted guests with questions or concerns
- Guaranteed guests were satisfied with their experience
Customer Service Representative
Zimbrick Honda
Madison, Wisconsin
05.2017 - 11.2017
- Performed excellent customer service
- Serviced customers with their payments, paperwork and car keys once vehicle's service was finished
- Refilled refreshments
- Ensured cleanliness around waiting area
- Processed daily paperwork
- Opened and closed POS register system
- Ran daily reports
- Filed customer information and paperwork
Education
High School Diploma -
Middleton High School
Middleton, WI 09.2012 - 05.2016
Skills
- Administrative Support
- Compliance
- HR Management
- Verbal and written communication
- Time management
- Strategic thinking
- Multitasking
- Self motivation
- Team collaboration
- Adaptability and flexibility
Timeline
Regulatory Compensation Specialist
Fairway Independent Mortgage Corporation
04.2022 - 09.2023
Legal Administrative Assistant
Fairway Independent Mortgage Corporation
09.2021 - 04.2022
Patient Access Representative
UW Hospital and Clinics
02.2019 - 09.2019
Customer Service Representative
Zimbrick Honda
05.2017 - 11.2017
Hostess and Server
HuHot Mongolian Grill
08.2016 - 09.2018
High School Diploma -
Middleton High School
09.2012 - 05.2016
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