Kyra Fetherston
Milwaukee,WI
Summary
A versatile person who supports and enhances organizational initiatives by achieving results through communication, negotiation, and persuasion. Someone with extensive experience in customer service and am a dependable person who can work with cross-functional teams in pursuit of quantifiable results.
Overview
6
6
years of professional experience
Work History
Server
Honeypie Cafe
04.2023 - 11.2023
- Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained clean and organized workspace to ensure safety and sanitation.
Journeyperson
Outpost Natural Foods
02.2022 - 04.2023
- Followed all health and safety regulations
- Demonstrated knowledge of all menu items and their ingredients
- Processed payment and provided change accurately
- Collaborated with other staff members to ensure café ran smoothly
- Cross-trained and provided assistance in other areas of café
- Prepared coffee, tea, and other beverages according to customer orders.
Barista
Mor Cafe
05.2018 - 10.2018
- Replenished food at serving stations to ensure orders were properly fulfilled
- Worked on register daily to authorize returns and exchanges
- Performed cleaning duties such as sweeping, mopping, and dishwashing to maintain sanitary equipment and facilities
- Followed station specific duties and responsibilities
- Maintained clean and organized workspace so peers could always locate resources and products as needed
- Cleaned and maintained supplies and equipment, ensuring regulatory compliance.
Education
High School Diploma -
Ronald Reagan High School
Milwaukee, WI06.2021
Skills
- Attending multiple customers
- Food Preparation
- Cleaning and sanitizing
- POS Systems
- Customer Service
- Beverage preparation
- Excellent Communication
Timeline
Server
Honeypie Cafe
04.2023 - 11.2023
Journeyperson
Outpost Natural Foods
02.2022 - 04.2023
Barista
Mor Cafe
05.2018 - 10.2018
High School Diploma -
Ronald Reagan High School
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