Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Katelyn Foster

Boston,MA
Katelyn Foster

Summary

A self-motivated, problem-solver with a proven ability to prioritize and handle multiple tasks in challenging environments that is also a strong contributor to team goals and thrives in independent studies.

Overview

10
years of professional experience
1
Certification

Work History

Covaris

Application Support Specialist
07.2022 - Current

Job overview

  • Collaborated with developers, analysts and project managers to expedite incident resolutions.
  • Streamlined troubleshooting processes, leading to faster resolution times for end users.
  • Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
  • Improved customer satisfaction by providing timely and efficient support for various applications.
  • Demonstrated strong commitment to professional development by attending industry conferences, webinars, and workshops, staying current on latest technologies and trends in application support.
  • Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
  • Used Salesforce to track, maintain and update trouble tickets.

STC Biologics

Research Scientist
09.2021 - 07.2022

Job overview

  • Streamlined research processes to meet tight deadlines for multiple projects.
  • Implemented quality control measures to ensure accuracy and reliability of study results.
  • Maintained safe working environment by enforcing strict adherence to laboratory safety guidelines.
  • Performed preliminary and exploratory data analysis for Proteomics studies into Pharmaceutical Medication.
  • Generated data models and performed analysis to produce reports outlining results.
  • Recognized abnormal test results and devised corrective actions to retain accurate and valid results.

University of Oklahoma

UNDERGRADUATE RESEARCH ASSISTANT
01.2021 - 07.2021

Job overview

OU Medical Center

PHARMACY TECHNICIAN
05.2014 - 10.2017

Job overview

Education

UNIVERSITY OF OKLAHOMA
Norman, OK

Bachelor of Science from Chemical Engineering (Biotechnology)
07.2021

University Overview

  • Relevant Coursework: Biochemical Methods (Including Lab), Organic Chemistry Lab, Biochemical Engineering
  • Sooner Heritage Scholarship Recipient
  • Mote Endowed Engineering Scholarship Recipient
  • Awarded Transfer Achievement Award (2017-2018)
  • Dean's Honor Roll (2020-2021)
  • AIChE Member

Skills

    • Flexibility
    • Organizationally Forward
    • Time Management
    • Customer Support
    • Data Analysis
    • Compliance understanding
      • Customer Education
      • Technical Support
      • Active Listening
      • Problem-Solving
      • Self-Motivated

Certification

  • Lean Six Sigma Black Belt - (In Progress, certification completion by July 2024)

Interests

Persistent Learning

Interpersonal Growth

Hiking

Timeline

Application Support Specialist
Covaris
07.2022 - Current
Research Scientist
STC Biologics
09.2021 - 07.2022
UNDERGRADUATE RESEARCH ASSISTANT
University of Oklahoma
01.2021 - 07.2021
PHARMACY TECHNICIAN
OU Medical Center
05.2014 - 10.2017
UNIVERSITY OF OKLAHOMA
Bachelor of Science from Chemical Engineering (Biotechnology)

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Katelyn Foster