Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Khadeja Brothers

Essex,MD

Summary

Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors, sales team and residents. Thorough understanding of housing laws and resident management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Blue Ocean
11.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Set goals daily, weekly and daily goals for the sales team
  • Assist With Social Media Management

Assistant Property Manager

Lincoln Management
05.2018 - 11.2021
  • Assists in acquisition, takeover, or disposition of assets into or out of the portfolio
  • Collect delinquency and conduct court filings
  • Step goals daily, weekly and daily goals for the sales team
  • Assure tour route, marketing path and vacant apartments and models are ready to show
  • Conducts leasing tours including greeting prospects, building rapport with prospects, and determining prospects needs with the goal of obtaining lease agreement

Portfolio Operations Specialist

Continental Realty Corporation
01.2017 - 05.2018
  • Step into an open position for a limited time to assist the community
  • At the request or direction of the Regional Property Manager, assessed with market conditions by shopping competitors and completing market surveys
  • Resource for training and on-boarding new team members into a community
  • Ensures office standards are met
  • Assure tour route, marketing path and vacant apartments and models are ready to show
  • Conducts leasing tours including greeting prospects, building rapport with prospects, and determining prospects needs with the goal of obtaining Lease agreement

Sales Manager - Floater

Village Green
05.2015 - 01.2017
  • Responsible for marketing and leasing of 117 and 132 “C” apartment community
  • Utilized advertising strategies to assure property occupancy
  • Maintained an occupancy of 99% at both properties
  • Mentoring new employees on Village Green Policies & new hire training
  • Handled and managed time cards

Education

Associate of Arts -

Community College Baltimore
Baltimore, MD

Skills

  • Excellent Organizational Skills Strong Customer Relations Skills
  • Staff Management
  • Microsoft Office, Outlook Windows 8, Open Office, Excel, PowerPoint, Teams
  • Yardi and MRI Property Management Software
  • Max Leases, Lease Hawk, Sales Force
  • Social Media Management
  • Application Process Proficiency
  • Renewals Management
  • Leasing and Sales
  • Administrative Support

Accomplishments

2020 Top Sales Closer Award

2018 Top Sales Closer Award

2017 Regional Customer Service Award

2016 Regional Best Of The Best Sales Award

Certification

DHS Certified

Additional Information

  • 53 Families Foundation
  • Lupus Alliance Foundation

Timeline

Assistant Property Manager

Blue Ocean
11.2021 - Current

Assistant Property Manager

Lincoln Management
05.2018 - 11.2021

Portfolio Operations Specialist

Continental Realty Corporation
01.2017 - 05.2018

Sales Manager - Floater

Village Green
05.2015 - 01.2017

Associate of Arts -

Community College Baltimore

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Khadeja Brothers