Khadejah White
Fort Lauderdale,Florida
Summary
Customer focused Representative with 5+ years of experience delivering high quality support in retail and service environments. Proven ability to resolve customer issues, process transactions accurately, and communicate professionally across phone, email, and in person channels. Fast learner with strong adaptability, reliability, and a consistent record of punctuality and accountability. Actively seeking a remote customer service role with opportunities for long term growth and skill development.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Beauty Exchange Beauty Supply
06.2023 - 07.2023
- Delivered high-volume customer service by assisting 50+ customers per shift with product inquiries, purchases, and returns.
- Processed cash and electronic transactions with 100% payment accuracy using POS systems
Resolved customer concerns efficiently while maintaining a professional, calm, and friendly demeanor. - Maintained store standards, supported team operations, and consistently met attendance and punctuality expectations.
- Maintained inventory levels through regular stock checks and restocking procedures.
Sales Associate
Region Auto Parts
01.2018 - 07.2022
- Assisted customers in selecting auto parts based on needs and preferences in person and phone based.
- Collaborated with team members to improve store layout for better accessibility.
- Educated customers on product features and benefits to facilitate informed purchasing.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Sales Associate
Avandi’s Investment
09.2012 - 08.2013
- Supported daily customer service operations including phone inquiries, sales assistance, and payment processing.
- Maintained organized displays and ensured a positive shopping experience.
- Demonstrated early career strengths in customer interaction and responsibility.
Education
High School Diploma -
Eight Mile Rock High School
Freeport, Bahamas 06.2012
Skills
- Remote Customer Support (Phone, Email, Chat)
Inbound & Outbound Call Handling
Customer Issue Resolution & De-escalation
Data Entry & Order Processing
POS Systems & Payment Accuracy
Time Management & Attendance Reliability
Professional Verbal & Written Communication
Fast Learner & System Adaptability
Microsoft Word, Email Platforms, Online Tools
Timeline
Customer Service Representative
Beauty Exchange Beauty Supply
06.2023 - 07.2023
Sales Associate
Region Auto Parts
01.2018 - 07.2022
Sales Associate
Avandi’s Investment
09.2012 - 08.2013
High School Diploma -
Eight Mile Rock High School