Clinical Diagnostic Specialist
Khadijah A. Carter
ABA Centers of America
Philadelphia,PA
25
years of professional experience
Behavioral health care professional aligning intake findings with the coordination work expected in a Behavioral Health Care Coordinator role. Connects families with service pathways, making 20+ referrals per month, communicates assessment results clearly, and supports timely handoffs across clinical, admissions, and community resources. Brings child, adolescent, and family service experience to complex cases that need organized follow-through.
Work History
Clinical Diagnostic Specialist
3 Years 8 Months- Track 3-7 families assessed weekly to support timely behavioral health intake and screening.
- Conduct intake assessments for children and families seeking behavioral health services, creating a supportive, family-centered experience.
- Administer standardized assessment tools, including Vineland, VB-MAPP, AFLS, EFLS, PEAK, and SAFE-T, to evaluate developmental and behavioral needs.
- Collaborate with clinical and admissions teams to support timely service delivery and appropriate care planning.
- Explain evaluation results clearly and guide families through service options with empathy and professionalism.
- Coordinate referrals, treatment planning, and service authorization steps across internal workflows.
Family Care Period
5 Years 10 Months- Maintained ongoing involvement in child development and family support, including informal caregiving and coordination of educational and behavioral resources
Income Maintenance Caseworker
2 Years 8 Months- Managed caseloads of individuals and families, including households with children, to determine eligibility for public assistance programs
- Conducted interviews, gathered documentation, and assessed financial and social needs
- Connected families to critical services such as healthcare, food assistance, and childcare resources
- Maintained accurate case records and ensured compliance with state regulations
Addictions Counselor
1 Year- Provided counseling and case management support for adolescents and adults in substance abuse treatment.
- Led individual and group counseling sessions focused on youth behavioral health, recovery, and engagement.
- Created aftercare plans that supported ongoing recovery and coordinated family participation when clinically appropriate.
- Delivered intake and assessment support to clarify client needs and guide service planning.
- Maintained documentation and compliance records while coordinating referrals and follow-up services.
Information & Referral Specialist
1 Year 5 Months- Conducted needs assessments and matched individuals and families with child and family services.
- Provided crisis intervention to help stabilize callers and guide next-step support options.
- Supported intake and assessment by documenting caller needs clearly and routing cases appropriately.
Intake Worker
3 Years 4 Months- Maintained detailed client records and protected confidentiality across all intake documentation.
- Built rapport with youth and families to gather accurate information during sensitive discussions.
- Supported case coordination by organizing follow-up details and documenting service needs clearly.
Family Service Specialist 2 (Investigator)
2 Years 9 Months- Investigated allegations of abuse and neglect, documenting findings and safety concerns for case files.
- Interviewed children, caregivers, and other involved parties to build risk assessments and guide next steps.
- Developed service plans and coordinated foster care placements with courts and providers to support family needs.
Mobile Therapist
4 Years 9 Months- Delivered in-home therapy to address behavioral, emotional, and developmental concerns for children and families.
- Applied evidence-based practices to guide treatment activities and reinforce client progress over time.
- Collaborated with schools, case managers, and family members to align support around treatment goals.
Psychiatric Technician
1 Year 10 Months- Supported intake assessments by gathering patient histories and relevant behavioral health information.
- Monitored patients closely and reported changes in mood, behavior, or safety concerns to clinical staff.
- Assisted with de-escalation techniques to help maintain a safe and supportive treatment environment.
- Coordinated discharge planning tasks by sharing updates with the care team.
Education
Master of Education
Bachelor of Arts
Skills
Child & family services
Case management & care coordination
Behavioral health support
Intake & assessment
Crisis intervention
Documentation & compliance
Data entry & case documentation systems
Rapport building with youth & families
Standardized assessment administration
Referral coordination
Treatment planning
MS Office (Word
Excel
PowerPoint)
Internet research & database management
Scheduling coordination
Service authorization coordination
Utilization review
Insurance eligibility verification
Affiliations
- American Counseling Association (ACA)
- Delta Sigma Theta Sorority
Timeline
Clinical Diagnostic Specialist
ABA Centers of America
03.2023 - CurrentRead More
Family Care Period
05.2017 - 03.2023Read More
Income Maintenance Caseworker
Commonwealth of Pennsylvania
09.2014 - 05.2017Read More
Addictions Counselor
CRC Health Care
08.2010 - 08.2011Read More
Information & Referral Specialist
Ceridian Corporation
01.2009 - 06.2010Read More
Intake Worker
Catholic Charities
07.2006 - 11.2009Read More
Family Service Specialist 2 (Investigator)
State of New Jersey
09.2005 - 06.2008Read More
Mobile Therapist
Behavioral Health
09.2003 - 06.2008Read More
Psychiatric Technician
Mercy Hospital Of Philadelphia
07.2001 - 05.2003Read More
Iowa State University
Master of Education
Read More
Cheyney University
Bachelor of Arts
Read More