Khadijah Greaves
Bear,DE
Summary
Compassionate and dedicated professional with extensive experience at Mosaic, excelling in client support and crisis intervention. Proven ability in medication administration and case management, enhancing client well-being through effective problem-solving and documentation. Committed to fostering positive relationships and ensuring safety in all interactions.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Mosaic
11.2024 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support service.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Janitorial Cleaner
SKYLINE
12.2023 - 11.2024
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
Case Manager
Goodwill Inc
04.2023 - 12.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Medical Assistant
Conexco
09.2015 - 04.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
Registered Medical Assistant - Medical Technology
Harris School of Business
Wilmington, DE06-2014
Skills
- Time management
- First aid and safety
- Behavior redirection
- Medication administration
- Client documentation
- Medical office administration
- Problem-solving
- Case management
Timeline
Direct Support Professional
Mosaic
11.2024 - Current
Janitorial Cleaner
SKYLINE
12.2023 - 11.2024
Case Manager
Goodwill Inc
04.2023 - 12.2023
Medical Assistant
Conexco
09.2015 - 04.2023
Registered Medical Assistant - Medical Technology
Harris School of Business
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