Summary
Overview
Work History
Education
Skills
Timeline
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Khadijah Jackson

Rochester,NY

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Care Manager

Villa of Hope
Rochester, New York
01.2024 - Current
  • Provided advocacy for clients to ensure their needs are met through appropriate services.
  • Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
  • Facilitated the coordination of medical appointments and transportation for clients when needed.
  • Arranged referrals for additional services such as housing assistance or financial aid programs when needed.

Service Coordinator

Rochester Spinal Association
ROCHESTER, NY
02.2023 - 09.2023
  • Helped patients and clients navigate the complex healthcare system
  • Advocate for patients and clients
  • Helped patients to understand their care plans, make informed decisions about their care, and access the services they need
  • Provide education and support to patients and clients
  • Help patients with insurance claims, transportation to and from appointments

Employment Specialist

Heritage Christian Services
Rochester, New York
01.2022 - 09.2023
  • Conduct research to gather information about a variety of jobs. This includes researching laws, regulations, and policies related to employment.
  • I identify and assess problems, develop and implement solutions, and evaluate the effectiveness of their solutions.
  • Managed multiple projects and deadlines simultaneously.
  • Managed rolling caseload of clients and maintained impeccable documentation.
  • Wrote job support plans with clients and provided follow-along supports to maintain client employment.

Care Manager

Venture Forthe
Rochester, NY
07.2022 - 02.2023
  • Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
  • Communicated effectively with clients, patients, and other healthcare professionals.
  • Communicate complex medical information in a clear and concise way.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Explained policies, procedures and services to patients.

Direct Support Professional

The Arc of Monroe
Rochester, New York
05.2017 - 10.2021
  • To understand and relate to the needs of the residents.
  • Provided support and guidance to those who are going through difficult times.
  • Tracked and reported clients' progress based on observations and conversations
  • Supervised medication administration, personal hygiene, and other activities of daily living
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Education

MBA - Business Administration, Marketing

Grand Canyon University
11.2022

Bachelor of Science - Criminal Justice

SUNY College
01.2019

High School Diploma -

Irondequoit High School
01.2013

Skills

  • Problem-solving
  • Attention to detail
  • Organization
  • Research
  • Interpersonal
  • Analytical
  • Empathy
  • Ability to work independently
  • Ability to work as part of a team

Timeline

Care Manager

Villa of Hope
01.2024 - Current

Service Coordinator

Rochester Spinal Association
02.2023 - 09.2023

Care Manager

Venture Forthe
07.2022 - 02.2023

Employment Specialist

Heritage Christian Services
01.2022 - 09.2023

Direct Support Professional

The Arc of Monroe
05.2017 - 10.2021

MBA - Business Administration, Marketing

Grand Canyon University

Bachelor of Science - Criminal Justice

SUNY College

High School Diploma -

Irondequoit High School

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Khadijah Jackson