Khadijah Trotty
Dallas,TX
Summary
Dedicated Security Officer with extensive experience. Skilled in incident reporting and emergency response. Proven ability to enhance safety through vigilant surveillance and superior customer service. Successfully managed security operations, ensuring compliance with protocols and fostering a secure environment for personnel and visitors alike.
Overview
2
2
years of professional experience
Work History
Security Officer
Northstar Protection Services
Dallas, TX
11.2024 - 10.2025
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential security risks and suspicious activities.
- Responded promptly to alarms, incidents, and emergencies, ensuring appropriate action was taken.
- Maintained detailed logs of daily activities, incidents, and observations for record-keeping purposes.
Security Officer
Apex Protection Group
Dallas, TX
03.2025 - 08.2025
- Oversaw daily operations of apartment complexes to enhance resident experience. Led initiatives to improve property management efficiency and tenant relations. Collaborated with maintenance teams to address issues promptly and effectively.
- Established and enforced curfew policies to promote order and security within the community.
- Communicated lease violations to residents to ensure adherence to community standards.
- Monitored outdoor play to guarantee children under 18 were accompanied by guardians or individuals over 18.
- Performed thorough license plate verifications on non-registered cars to support law enforcement efforts.
- Managed response to disturbances within the complex, prioritizing safety and security.
- Performed consistent vacant checks during shifts to maintain safety and security standards.
- Documented daily activities to maintain comprehensive records for operational review.
Security Officer
Vets Securing America
Arlington, TX
07.2024 - 03.2025
- Oversaw operation of metal detectors at hospital entrances and exits.
- Conducted bag inspections to maintain security protocols. Assisted in crowd management during events. Provided support in distributing materials to attendees.
- Oversaw line traffic management within and outside the building.
- Monitored entry points to ensure compliance with security protocols regarding weapons and prohibited items.
Customer Service Cashier
Walmart
08.2023 - 12.2024
- Welcomed guests with professionalism and courtesy to foster a hospitable environment.
- Facilitated customer inquiries and efficiently resolved issues to enhance satisfaction.
- Oversaw maintenance of a clean and organized checkout area to elevate customer satisfaction.
- Facilitated collaboration among team members to optimize store operations.
- Executed cash, credit, and return transactions with precision and security.
- Managed high-pressure situations with composure, ensuring effective resolution during busy periods and challenging interactions.
- Facilitated active listening to address customer concerns and escalated significant issues to supervisor.
Education
GED -
Texas Can Academy
1227 N Master DrSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Emergency response
- Surveillance
Timeline
Security Officer
Apex Protection Group
03.2025 - 08.2025
Security Officer
Northstar Protection Services
11.2024 - 10.2025
Security Officer
Vets Securing America
07.2024 - 03.2025
Customer Service Cashier
Walmart
08.2023 - 12.2024
GED -
Texas Can Academy