Khadin Stewart Johnson
Las Vegas,Nv
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Outbound Warehouse Associate
Amazon
Las Vegas, NV
10.2024 - Current
- I Utilize learned skills to properly unload cart from the Trucks, and stage them in correct location inside the warehouse I also collaborate with my team members in palletizing customer orders to be loaded into the trucks.
- Operated manual pallet jacks to move materials within the warehouse facility.
- Assisted with physical inventories as needed and reconciled any discrepancies found during counts.
- Maintained cleanliness of work area and equipment.
- Loaded trucks with outgoing shipments in a timely manner.
Customer Service Representative
Vector Inc
Las Vegas, Nevada
06.2024 - 10.2024
- Maintained a high level of professionalism when dealing with difficult customers.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Developed strong customer relationships to encourage repeat business.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
Outbound Warehouse Associate
Amazon
Las Vegas, Nevada
10.2023 - 03.2024
- Inspected material handling equipment for safety prior to use.
- Worked collaboratively with team members to achieve common goals and objectives.
- Executed special projects as assigned by supervisor.
- Adhered strictly to all company policies and regulations.
- Organized warehouse storage areas and inventory items by product type, size, and quantity.
- Communicated effectively with supervisors, coworkers, vendors.
- Maintained cleanliness of work area and equipment.
- Operated manual pallet jacks to move materials within the warehouse facility.
Customer Service Representative
Ttec Usaa
Las Vegas, Nevada
01.2023 - 06.2023
- At USAA, I was Responsible for taking customer calls, and helping them to the best of my ability based on their requests.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Package Handler
Amazon2
Las Vegas, NV
01.2022 - 10.2022
- Secured items in truck by strapping over protective padding.
- Assisted in inventory management and stock replenishment activities.
- Assisted in loading delivery trucks with prepared packages.
- Stacked boxes onto pallets in an efficient manner.
Package Handler
UPS
05.2021 - 12.2021
- Lifting & lowering a range of boxes from size to weight
- Proper safety precautions
- Read & understand labels to ensure package is delivered correctly
Cashier/Food
Tropical Smoothie
02.2021 - 05.2021
- Greet guest with friendly & positivity
- Customer service
- Prep, taking order and cooking the assigned orders in a timely manner
- Clean & restock
- Day & Graveyard/Night Shift
Cashier/Food
Cinnabon
11.2019 - 03.2020
- Welcome & greet guest with smile
- Customer service
- Listen and take orders
- Prepare food & drinks
- Ensure the goal number of sales was achieved
Education
Diploma -
Canyon Springs High School
06.2021
Skills
- Customer service
- Money handling
- Computer skills
- Marketing
- Leadership
- Communication
- Time management
- Problem Solving
- Empathy
- Organization
- Listen & Respond
- Efficient multitasking
- Flexible scheduling
- Complaint resolution
- Scheduling
- Account updating
- Clerical support
- Relationship building
- Process optimization
- Punctuality and reliability
- Business development
- Brand representation
- Grammar
- Technical support
- Team collaboration
- Empathy and patience
- Microsoft outlook
- Data entry
- Positive and professional
Certification
Food Handler Safety Training Card
Timeline
Outbound Warehouse Associate
Amazon
10.2024 - Current
Customer Service Representative
Vector Inc
06.2024 - 10.2024
Outbound Warehouse Associate
Amazon
10.2023 - 03.2024
Customer Service Representative
Ttec Usaa
01.2023 - 06.2023
Package Handler
Amazon2
01.2022 - 10.2022
Package Handler
UPS
05.2021 - 12.2021
Cashier/Food
Tropical Smoothie
02.2021 - 05.2021
Cashier/Food
Cinnabon
11.2019 - 03.2020
Diploma -
Canyon Springs High School