Khala Cameron
Baltimore,MD
Summary
Passionate with commitment to supporting clients in all aspects. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities. Hard working and always eager to learn new things. A proficient decision maker and critical thinker in hostile situations. A high-performing college graduate with extensive experience performing successfully in fast-paced environments. Offering expertise working with a diverse client base and delivering exceptional results. Passionate about business success and successful at supporting all staff and customer needs. Committed and motivated with outstanding customer service and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent prioritizing, multitasking and follow-through skills useful for achieving project goals. Desiring the opportunity to leverage education and experience to take on new challenges with an established company.
Overview
5
5
years of professional experience
Work History
Patient Access Associate
MedStar Franklin Square Medical Center Emergency Room
Baltimore, MD
12.2023 - Current
- Entered medical codes into the electronic health record system accurately.
- Greeted patients and visitors in a friendly, professional manner.
- Verified patient information through insurance eligibility checks.
- Assisted with registration of new patients and updating existing patient records.
- Processed payments for services rendered including co-pays and deductibles.
- Collaborated with other staff members to ensure accuracy of patient data entered into the computer system.
Waitress
The Brass Taps Bar And Grille
Baltimore, MD
10.2022 - 01.2024
- Greeted customers, provide good customer service, recommended specials to increase profits.
- Handled food and drinks safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Recommend unique culinary items that increase profits.
Nurse Extern
Bon Secours Mercy Health
Youngstown, OH
04.2022 - 08.2022
- Obtained vital signs and checked blood glucose levels of assigned patients.
- Assisted patients with daily living tasks by helping with bathing, changing clothes and trips to restroom.
- Shadowed healthcare providers and other staff members to better understand care approaches and learn proper procedures.
- Assisted staff with distributing meal trays and feeding patients.
- Employed strong infection control procedures and isolation strategies to minimize spread of communicable diseases.
- Worked with team members and leadership to identify and develop process improvements.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Oversaw screening and intake process for new residents.
Teacher
Heart Reach Ministries
Youngstown, OH
04.2022 - 08.2022
- Established and enforced rules for behavior and procedures to maintain order among students.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Graded projects, exams and assignments to track student progression.
- Supervised students throughout day, both in classroom and outside during breaks.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
Patient Care Assistant
Bon Secours Mercy Health
Youngstown, OH
06.2019 - 01.2022
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Counseled patients on pain management, treatment procedures and physician instructions.
- Optimized patient satisfaction, assisting leadership with medical procedures while explaining exams and processes.
Education
Bachelor of Science - Health Sciences
Coppin State University
Baltimore, MD07.2023
MBA - Healthcare Management
Youngstown State University
Youngstown, OHSkills
- Solid customer service skills
- Service Oriented
- Time Management
- Critical Thinking
- Verbal and Written Communication
- Effective multi-tasking ability
- Operating Plans Development
- Decision Making
- Policy and Program Development
- Systems Monitoring
- Computer Skills
- Good Work Ethic
Personal Experiences
Dedicated, hardworking, and open-minded. I enjoy working with groups and creating a diverse atmosphere for others. Skilled in technology, expert on broad software, and Microsoft Excel. Expert in solving problems between employees and customers. Skilled in planning and managing.
Awards
- Zeta Epsilon Chapter of Delta Sigma Theta Sorority Inc., Gladys Collenton Scholarship 2019
- 2023 Esther Williams Kirkpatrick Academic Excellent Award Recipient
- Sorority Of Year- Delta Sigma Theta Sorority Inc., 2022
- The Jacqueline Scholarship Recipient 2018-2022
- 2019 Private Donor Scholarship at Coppin State Recipient
Involvement
- Zeta Epsilon Initiate of Delta Sigma Theta Sorority Inc., Fall 2020
- Active Member of Delta Sigma Theta Sorority Inc.,
- Member of the National Association for the Advancement of Colored People, 2021
- Member of the National Black MBA Association, 2023
References
Collentonussell, Adjunct Professor
Coppin State University- Speech Communications
2500 W North Avenue
Baltimore, MD 21201
(703) 357-2480
varussell@coppin.edu
2. Linda Little, Assistant Principal
Baltimore Polytechnic Institute
1400 W Cold Spring Ln
Baltimore, MD
(443) 415-8842
lindadelta66@gmal.com
3. Michael H. Harrison Jr., Pastor
Union Baptist Church
528 Lincoln Avenue
Youngstown, OH
(330) 329-1791
uchurch@sbcglobal.net
Timeline
Patient Access Associate
MedStar Franklin Square Medical Center Emergency Room
12.2023 - Current
Waitress
The Brass Taps Bar And Grille
10.2022 - 01.2024
Nurse Extern
Bon Secours Mercy Health
04.2022 - 08.2022
Teacher
Heart Reach Ministries
04.2022 - 08.2022
Patient Care Assistant
Bon Secours Mercy Health
06.2019 - 01.2022
Bachelor of Science - Health Sciences
Coppin State University
MBA - Healthcare Management
Youngstown State University
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