Summary
Work History
Education
Skills
Languages
Timeline
Generic

Khaled AL-ESAEI

Brooklyn,NY

Summary

Dynamic manager with a proven track record at Runningrestaurants, excelling in team leadership and customer service. Enhanced customer satisfaction through effective problem-solving and communication, while improving safety procedures. Skilled in time management and business planning, consistently achieving operational goals and fostering strong relationships with both employees and patrons.

Work History

Manager

Runningrestaurants
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved safety procedures to create safe working conditions for workers.

Cashier Assistant

Cash Store
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Bagged items securely to minimize breakages and reduce losses.

Delivery Courier

Delivery Agent
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
  • Streamlined package processing by organizing incoming parcels according to priority level and destination location.
  • Managed competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.

Education

High School Diploma -

Mecca High Schools
Saudi Arabia

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Sales management
  • Business administration
  • Business planning

Languages

Arabic
Full Professional
English
Professional Working

Timeline

Manager

Runningrestaurants

Cashier Assistant

Cash Store

Delivery Courier

Delivery Agent

High School Diploma -

Mecca High Schools

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Khaled AL-ESAEI