Khaled Alomari
Paterson
Summary
Dynamic operations professional with a proven track record in optimizing business processes and driving organizational success. Expertise in collaborative team leadership fosters consistent results, while adaptability and reliability excel in fast-paced environments. A strong background in IT management enhances efficient problem-solving and proactive system monitoring. Key strengths include strategic planning, resource management, network administration, and server security protocols, ensuring a comprehensive approach to operational excellence and effective handling of technical challenges.
Overview
9
9
years of professional experience
Work History
Salesforce Administrator
Salesforce
06.2025 - Current
- 7 months
- Developed training materials and conducted sessions to improve user adoption across teams.
- Managed data integrity by implementing validation rules and conducting regular audits.
Chief Operations Officer
SwimLabs / SafeSplash Swim Schools
01.2020 - Current
- 6 years 11 months
- Streamlined operational processes to enhance efficiency across multiple swim school locations.
- Developed strategic initiatives to improve customer satisfaction and retention rates.
- Oversaw recruitment, training, and development of management teams in diverse environments.
Chief Operations Officer
SwimLabs Swim School
01.2020 - Current
- 6 years 11 months
Server Technician
Verifone
05.2017 - 06.2025
- 8 years 2 months
- Configured and maintained point-of-sale systems to ensure optimal performance.
- Diagnosed hardware and software issues, implementing effective solutions promptly.
- Trained team members on system updates and operational best practices.
Operations Manager
SwimLabs Swim School
05.2019 - 01.2020
- 9 months
Deck Manager
SafeSplash Swim Schools
02.2019 - 01.2020
- 1 year
Department Manager
The Home Depot
12.2018 - 12.2019
- 1 year 10 months
Swim Instructor
SwimLabs Swim School
02.2019 - 05.2019
- 4 months
Sales Specialist
The Home Depot
03.2018 - 12.2018
- 10 months
Education
Master of Science - Information Technology
Ramapo College of New Jersey
Mahwah07-2022
MBA - Business Administration And Management
Ramapo College of New Jersey
Mahwah, NJ05.2022
Bachelor of Business Administration - BBA - Business Administration, Management and Operations
Ramapo College of New Jersey
05.2021
Skills
- Multi-location oversight
- Business Relationship Management
- Sales expertise
- Process optimization
- Workflow automation
- Organizational leadership
- Revenue optimization
Languages
English (Native or Bilingual)
Arabic (Full Professional)
Software
Microsoft 365
Google Workspace
Podium
Homebase
Timeline
Salesforce Administrator
Salesforce
06.2025 - Current
Chief Operations Officer
SwimLabs / SafeSplash Swim Schools
01.2020 - Current
Chief Operations Officer
SwimLabs Swim School
01.2020 - Current
Operations Manager
SwimLabs Swim School
05.2019 - 01.2020
Deck Manager
SafeSplash Swim Schools
02.2019 - 01.2020
Swim Instructor
SwimLabs Swim School
02.2019 - 05.2019
Department Manager
The Home Depot
12.2018 - 12.2019
Sales Specialist
The Home Depot
03.2018 - 12.2018
Server Technician
Verifone
05.2017 - 06.2025
Bachelor of Business Administration - BBA - Business Administration, Management and Operations
Ramapo College of New Jersey
Master of Science - Information Technology
Ramapo College of New Jersey
MBA - Business Administration And Management
Ramapo College of New Jersey