Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khaled Batniji

Mission Viejo,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

41
41
years of professional experience

Work History

Roadshow Sales

Traeger Pellet Grills LLC
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Work effectively tending my booth in a fast paced environment capitalizing on every opportunity to generate sales regularly meeting and exceeding company set goals.
  • Maintain courteous and effective working relationship with venue for the benefit of both our companies.
  • Communicated with my team and submitted timely sales and inventory reports
  • Proven ability to learn quickly and adapt to new situations.

Home Improvements Sales and Project Coordinator

Westend Marble & Granite
02.2002 - 02.2024
  • Constantly assisted clients to build on and achieve their vision successfully completing hundreds of projects.
  • Streamlined project coordination processes for enhanced efficiency and improved customer satisfaction.
  • Achieved consistent on-time project delivery by closely monitoring progress and proactively addressing potential obstacles.
  • Improved client retention rates with excellent communication skills, fostering strong relationships, and providing regular updates on project status.

Route Sales Representative

Westend Cigar & Tobacco
03.1994 - 04.2005
  • Established and maintained 180 highly lucrative accounts.
  • Maximized sales through effective territory management and strategic route planning.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Expanded client base by consistently seeking out new opportunities for sales growth.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.

Restaurant Manager

Casa Napoli Italian Restaurant
11.1988 - 12.1993
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Managed a staff of 22 daily to ensure a high level of efficiency, consistency and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, and open communication,
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Attractions Cast Member

Disneyland Park
05.1984 - 09.1988
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.

Education

No Degree - Pre Med

Bucharest School of Science
Bucharest, Romania

Skills

  • Customer relationship management
  • Effective communication
  • Technical understanding
  • Product and Service Sales
  • Project management
  • Goal setting

Timeline

Roadshow Sales

Traeger Pellet Grills LLC
04.2024 - Current

Home Improvements Sales and Project Coordinator

Westend Marble & Granite
02.2002 - 02.2024

Route Sales Representative

Westend Cigar & Tobacco
03.1994 - 04.2005

Restaurant Manager

Casa Napoli Italian Restaurant
11.1988 - 12.1993

Attractions Cast Member

Disneyland Park
05.1984 - 09.1988

No Degree - Pre Med

Bucharest School of Science

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