Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khaled Johnson

Fairfield

Summary

Highly effective in communicational skills and social emotional rehabilitation, demonstrating a profound commitment to client advocacy and partnership development. I'm knowledgeable in fostering collaborative partnerships, while successfully managing multiple projects and staying in alignment with organizational goals. I have the capability to streamline communication channels and facilitate effective teamwork. I'm highly reliable with a collaborative mindset and adaptable to changing needs.

Overview

21
21
years of professional experience

Work History

National Consortium Member

Alive & Free (Omega Boys Club SF)
06.2003 - Current
  • Continuously exceeded monthly performance metrics by effectively managing caseloads and prioritizing high-impact tasks.
  • Maintained organized electronic filing systems for easy retrieval of client records, streamlining daily tasks.
  • Ensured data integrity through meticulous attention to detail while entering applicant information into internal systems.
  • Implemented new strategies for handling complex cases, resulting in higher success rates for challenging eligibility determinations.
  • Provided timely and accurate responses to inquiries from both internal and external stakeholders, fostering positive working relationships and client satisfaction.

Social Emotional Coach /Community Engagement Manager

The Reset Foundation
01.2014 - 10.2017
  • Negotiated and secured government contracts & government funding through collaboration with other organizations to provide needs for our participants, in concerns of health coverage, food and critical program necessities.
  • Created long-term partnerships with San Francisco County social services and San Francisco County Justice Departments.
  • Helped our participants become self-sufficient through social emotional rehabilitation, enhancing their chances of experiencing the benefits from a healthy lifestyle.
  • Applied detailed regulations and procedures to maximize the effectiveness of programs and independently managed case records.

Education

No Degree - Liberal Arts And Social Sciences

Laney College
Oakland, CA
06-2011

Skills

  • Motivational Interviewing
  • Partnership Development
  • Client interaction
  • Client Advocacy
  • Effective communication skills
  • Telephone Etiquette
  • Benefits Explanation
  • Deadline-oriented

Timeline

Social Emotional Coach /Community Engagement Manager

The Reset Foundation
01.2014 - 10.2017

National Consortium Member

Alive & Free (Omega Boys Club SF)
06.2003 - Current

No Degree - Liberal Arts And Social Sciences

Laney College

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Khaled Johnson