Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Previous Experience
Additional Experience
Personal Information
Timeline
Generic
Michele Unger JD
Open To Work

Michele Unger JD

Gainesville,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

National Training ManagerLearning & Development ManagerTraining DirectorTalent Development ManagerTalent Development Specialist

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

HybridRemoteOn-Site
Open to relocation: Yes

Salary Range

$80000/yr - $200000/yr

Important To Me

Career advancementCompany CultureWork from home optionPersonal development programs

Summary

Senior Learning & Development leader with 11 years of experience building and leading end-toend leadership development, coaching, and training initiatives across diverse organizations and non-profits. A strategist and program builder known for designing curriculum and learning ecosystems that translate strategy into sustained leadership capability. Grounded in adult learning principles and coaching practice, my work drives measurable behavioral change and real business outcomes. Trusted advisor and collaborator at all levels, recognized for pairing hands-on execution with enterprise-level alignment.

Training professional with extensive experience in designing and implementing training programs that drive organizational success. Recognized for collaborative approach and strong results orientation, ensuring that teams are equipped to meet business goals. Reliable team player, flexible in adapting to changing requirements, with expertise in curriculum development and performance management.

Overview

11
11
years of professional experience

Work History

National Training Manager

Pinnacle Live
03.2025 - 03.2026
  • Designed, delivered, and scaled leadership development programming supporting hundreds of AV production & hospitality team members & leaders within a start-up environment to ensure leader capability and support career pathing and succession planning efforts within the organization.
  • Developed, launched and managed a nationwide developmental internship program, creating in-the-job learning and shadowing experiences for college/vocational students, while supporting business needs through entry-level talent pipelines.
  • Developed learning curricula, e-learning courses, and materials for onboarding & orientations, leadership topics, sales topics, sales leadership alignment topics and facilitated these materials along with Cx, Sales, and Ops teams.
  • Operated and continuously improved the enterprise-wide mentoring program, which contributed 30% + improved employee retention and 80% internal promotions.
  • Provided individual and group coaching to underperforming leaders and struggling teams regarding leadership challenges and team dynamics to restore trust and improve effectiveness, with 100% leader retention rate.
  • Released due to organizational restructuring

Learning & Development Manager

BAYS
09.2021 - 11.2024
  • Led learning and development team and daily operations, delivering leadership, professional skills, and compliance learning across the organization.
  • Managed and developed training specialists, improving facilitation quality and learner experience.
  • Collaborated across all departments to adapt learning programs and assets based on feedback, performance data, and organizational priorities.
  • Designed and facilitated workshops, leadership programs, and coaching sessions for leaders and social services and clinical staff. Created proprietary curricula, job aids, assessments, and train-the-trainer programs grounded in adult learning principles.

Training Director

Children's Home Society
04.2021 - 09.2021
  • Developed regional-wide learning program and framework from ground up, based on organizational needs and state and federal practice standards.
  • Delivered leadership, communication, and critical-thinking training to leaders and frontline staff.
  • Conducted individual and group coaching best practices sessions for managers and senior leaders. Developed coaching and training programs to reinforce organizational standards and best practices.

Statewide Training Specialist

University of South Florida
07.2019 - 03.2021
  • Developed programs and content for statewide Train-the-Trainer program.
  • Facilitated trainer certification observation feedback and coaching sessions.
  • Led subject-matter expertise training programs.
  • Coached and assessed trainers to ensure consistency and quality across regions.

Assistant Director / Quality Supervision Specialist

University of South Florida
08.2016 - 06.2019
  • Supported and coached remote training teams.
  • Assisted with budgeting, contracts, and performance management for a grant-funded consortium.
  • Evaluated trainer performance and supported professional development efforts.

Learning & Development Facilitator

University of South Florida
02.2015 - 08.2016
  • Facilitated new-hire certification and in-service training programs.
  • Conducted certification assessments, feedback sessions and partnered with managers to support professional development needs.

Education

Juris Doctor (JD) -

Stetson University College of Law

Bachelor of Science - Psychology

University of Florida

Skills

  • Team Management
  • Dynamics & Trust Building
  • Onboarding & Employee Experience
  • Leadership/Manager Development
  • Performance coaching
  • Learning Program Design
  • Delivery Mentoring
  • Coaching Programs
  • Instructional Design
  • Adult Learning
  • Facilitation
  • Emotional Intelligence
  • LMS
  • Curriculum & Content Development
  • Stakeholder Collaboration
  • Cross-Functional Collaboration
  • Systems adoption
  • Implementation
  • LMS Administration
  • Management
  • Motivational Interviewing
  • Career pathing
  • Skilled facilitation
  • Assessment competency methodology
  • Continuous learning methods
  • Reinforced learning methods
  • Learning program strategy
  • Learning metrics
  • Measures
  • Variety of LMS Platforms
  • Variety of Project Management platforms
  • Hubspot
  • MS Office Suite
  • Articulate Storyline
  • Rise 360
  • Adobe
  • Variety of AI tools
  • Google Workspace
  • Zoom
  • Webex
  • Stakeholder management
  • Training delivery
  • Organizational development
  • Coaching and mentoring
  • Technical training
  • Training program development
  • Curriculum design
  • Learning management systems
  • Performance management
  • Learning outcomes tracking
  • Performance improvement
  • Presentation skills
  • Emotional intelligence
  • Workflow process improvement
  • Project management

Certification

Currently seeking data analyst certification, UC Davis

Previous Experience

Middle school language arts and intensive reading courses; high school government and contemporary history courses, Civil experience: family law, landlord-tenant law, personal injury, medical malpractice, appellate law, contract law; Criminal experience: local and appellate courts

Additional Experience

Non-profit curriculum program design, development, training materials delivered, DEIB Committee & CRG Committee experience, Previous experience writing and securing grants

Personal Information

Relocation: Willing to consider relocation

Timeline

National Training Manager

Pinnacle Live
03.2025 - 03.2026

Learning & Development Manager

BAYS
09.2021 - 11.2024

Training Director

Children's Home Society
04.2021 - 09.2021

Statewide Training Specialist

University of South Florida
07.2019 - 03.2021

Assistant Director / Quality Supervision Specialist

University of South Florida
08.2016 - 06.2019

Learning & Development Facilitator

University of South Florida
02.2015 - 08.2016

Bachelor of Science - Psychology

University of Florida

Juris Doctor (JD) -

Stetson University College of Law