Khalib Williams
Marietta,GA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at TBC Corporation/NTW, demonstrating exceptional time management and customer service skills. Expert in leveraging computer proficiency and a clean driving record to deliver results, with a commitment to safety and reliability. Achieved significant improvements in inventory accuracy and patient care at CarMax and Walmart Health, respectively.
Overview
4
4
years of professional experience
Work History
SNS/Hybrid Driver
TBC Corporation/NTW
03.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Drove safely in various weather and road conditions to avoid accidents.
Inventory Specialist
CarMax
04.2022 - 09.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Optometry Technician
Walmart Health
10.2020 - 12.2021
- Maintained and updated electronic patient files, complying with confidentiality regulations such as OSHA.
- Trained first-time contact wearers on insertion and removal of lenses.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Assisted in training new staff members on office procedures, fostering a supportive work environment.
- Performed pretesting tasks for optical patients such as non-contact tonometry and optical coherence tomography.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
- Enhanced patient experience by delivering exceptional customer service and addressing concerns.
- Increased accuracy in diagnostic results by maintaining clean and calibrated equipment.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for patients.
Education
No Degree - Business Administration And Management
No Degree - Business Administration And Management
05.2019
High School Diploma -
05.2015
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Punctual and Reliable
- Patience and understanding
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Computer Proficiency
Timeline
SNS/Hybrid Driver - TBC Corporation/NTW
03.2023 - Current
Inventory Specialist - CarMax
04.2022 - 09.2022
Optometry Technician - Walmart Health
10.2020 - 12.2021
Chattahoochee Technical College - No Degree, Business Administration And Management
Valdosta State University - No Degree, Business Administration And Management
Sprayberry High School - High School Diploma,
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