KHALID HASHIMI
Reston,VA
Summary
A reliable, dependable, and trustworthy customer service candidate with 10+ years of experience and a recent associate’s degree college holder looking to fulfill a position in the Office Administrator Position.
Overview
15
15
years of professional experience
Work History
Bakery Clerk
Safeway
01.2022 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Ensured compliance with food safety regulations by maintaining clean and organized workspace at all times.
Customer Service Associate
Safeway Inc
11.2008 - 10.2021
- Checked out customers daily based on time of day
- Worked with Person-in-Charge relating to Alcohol and Tobacco Sales
- Operated Self-Checkout and managed cleanup after closure of lane, cash counting.
- Rotated candy stocks in aisles to ensure nothing was out of date
- Assisted customers in product inquiries such as returns or replacements
- Achieved 92% customer satisfaction for PLU ring ups and surveys.
Customer Loyalty Program Representative
Safeway
06.2012 - 09.2012
- Handled membership enrollment and outreach with Customers
- Promoted JustforU (free service) program perks and special discounts/savings utilizing grocery app designed for Customer access
- Conducted daily ongoing demonstrations for membership development, troubleshoot customer issues and discussed enrollment information.
Education
Bachelor of Science - Civil and Infrastructure Engineering
George Mason University
Fairfax, VA05.2026
Associate of Science - Engineering
Northern Virginia Community College
Annandale, VA2018
Skills
- Microsoft Office
- Customer Service
- Teamwork
- Punctual and Reliable
- Customer inquiries
Affiliations
- April 2018-NOVA Stem Fair, Northern Virginia Community College (Annandale, VA)
- Project Team Member-presentation about "The Yukawa Correction": Khoa Le, John Lorence, Stuart Lowe
- Led panel discussion about discoveries of black holes and theories from Dr. Ioannis Gkigkitzis.
Accomplishments
- Safeway Inc.-received Customer Service Satisfaction rating (92%) through Customer Feedback surveys
- Safeway Inc.-awarded #7 rating for Check-out Accuracy / Service Delivery (average speed of 6 seconds per item)
- Safeway Inc.- recipient of Excellent Service Award for 5-consecutive years
- Safeway Inc.-recipient of Just for U Ambassadorship Award (August 2012)
- Safeway Inc.- employee of the Month Jaunary 2022
References
Professional References
Provided upon request
Interests
- VOLUNTEER PROJECTS
- Pathway to Baccalaureate-served as Volunteer for Freshman Orientation @ George Mason University.
- Canvassed Roots-served as Volunteer for Presidential Elections (2012).
Timeline
Bakery Clerk
Safeway
01.2022 - Current
Customer Loyalty Program Representative
Safeway
06.2012 - 09.2012
Customer Service Associate
Safeway Inc
11.2008 - 10.2021
Bachelor of Science - Civil and Infrastructure Engineering
George Mason University
Associate of Science - Engineering
Northern Virginia Community College
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